All Innovation & disruption articles – Page 8
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AnalysisRetail 2025: AI investment a top priority for next year, say retail bosses
Investment in AI will be central to retail strategies next year, with 35 CEOs revealing to Retail Week they are spending on various applications of the tech in a major new research paper.
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Retail VoiceLevel up your loyalty: Four ways gamification supercharges customer retention
Integrating game-like elements into loyalty programmes is a surefire way to foster stronger relationships with customers, believes Trust Retail’s Mike Dotson. Find out why
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AnalysisWhat Amazon is doing in the US to revolutionise global operations
Retail Week visited Amazon’s MQY1 fulfilment centre in Nashville, Tennessee, to find the technology and retail giant is showing no signs of slowing down in its pursuit of innovative new technologies.
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Innovation of the WeekAmazon aims to cut delivery time and effort with new 'vision-assisted' tech
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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InterviewInterview: Matt Hood – The man taking the Co-op back to the future
Hood has been with the Co-op for seven years and running its food business for more than two. He was promoted at a time of huge change at the Co-op, following a sustained period of success under former group chief executive Steve Murrells and Hood’s predecessor Jo Whitfield.
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AnalysisRevealed: The UK’s top grocery innovators and what’s key to their success
As the most competitive retail sector in the UK, nothing comes easy for the grocers, making innovation and transformation an essential part of supermarket strategies as they fight for share of wallet.
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Report StoreGrocery Innovators
Innovation and transformation are essential parts of supermarket strategies
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NewsEE has opened a new 'extended reality' experience at flagship store
EE has opened a new extended reality experience in its flagship store at Westfield White City amid an increase in consumer demand for immersive devices like VR headsets.
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NewsAmazon has unveiled new AI tools for shoppers and delivery drivers
Amazon has unveiled new AI shopping guides to improve the customer experience as well as introducing AI-powered tech in delivery vans to cut delivery times.
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NewsTesco has launched ‘store wraps’ and website video ads in retail media push
Tesco has extended its retail media proposition to give brands new ways of communicating with consumers.
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NewsDunelm is deploying generative AI to improve the online shopping experience
Dunelm is implementing a new generative AI technology on its ecommerce site in a bid to improve customers’ online shopping experience.
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NewsMarks & Spencer tries out ‘robot farming’ to cut emissions and improve product
Marks & Spencer has been piloting an ‘autonomous farming’ scheme and expects to reduce carbon emissions as a result.
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Innovation of the WeekTHG Fulfil is enhancing warehouse capabilities with the addition of robots
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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NewseBay has removed private seller fees in the UK
Online marketplace eBay has removed fees for private sellers across all categories except motors in the UK.
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Innovation of the WeekSelfridges is embarking on a retail media partnership with Criteo
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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Opinion‘Retail’s tech transformation doesn’t have to be all or nothing’
Can you be a market-leading retailer if tech investment decisions lie outside the c-suite, asks AlixPartners’ Brian Kalms
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AnalysisThe themes that are shaping ecommerce as retail gears up for the golden quarter
Physical retail may be back with a bang, but online still remains a popular channel for customers shopping over Black Friday and Christmas.
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Innovation of the WeekKlarna enhances AI offering with virtual customer assistant
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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NewsAmazon has launched new generative AI tools for sellers and customers
Ecommerce giant Amazon has launched five new generative AI tools intended to streamline seller operations and improve the customer experience.
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GalleryDyson has unveiled its second store in New York
Dyson has opened the doors to its second store in New York, equipped with tech and products for customers to try out.