All Innovation & disruption articles – Page 39
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AnalysisThe new tech shaping retail customer experience
Retail Week uncovers the cutting-edge technologies UK retailers should be aware of if they want to meet ever-increasing consumer demands.
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OpinionOpinion: Farfetch – the future of retail?
The extent of change in retail was thrown into stark relief again this week.
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OpinionRetailers can't treat customers like one-night stands
We often hear that we are in a general crisis of trust. Not only among brands, but also bankers, politicians, the media and nearly all institutions.
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NewsInfographic: The rise of the retail robot
Amazon, Ocado and Walmart are all deploying them – but how much impact will robotics have on retail?
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AnalysisThe disruptors: The businesses revolutionising returns
Returns have long been a conundrum for retailers, increasing costs and shrinking availability. Retail Week profiles the businesses shaking up returns.
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AnalysisAnalysis: After the iPhone, what will be next $1trn idea?
The smartphone changed the way people live but might it be the beginning of the end for the once pioneering technology and, if so, what comes next?
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AnalysisAnalysis: How retailers can create a digital culture
In this exclusive extract from his new book, 100 Practical Ways to Improve Customer Experience, Martin Newman highlights how businesses can stay relevant in the new environment.
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CartoonRetail cartoon: M&S data school for bright sparks
Patrick Blower’s take on Marks & Spencer’s plan to create “the world’s first retail data academy” to train more than 1,000 staff.
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NewsM&S launches world’s first retail data academy
Marks & Spencer has teamed up with technology education specialist Decoded to create “the world’s first retail data academy”, Retail Week can reveal.
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AnalysisIn numbers: The best digital retailers in the UK
Retail Week Indicator, launched last week, highlights the best digital retailers in the UK. Here we look at what it takes to get into the top 20.
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NewsM&S unveils start-up investment venture
Marks & Spencer has struck a joint venture to discover and develop start-ups in its latest initiative to build its digital operations.
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OpinionOpinion: It's the beginning of the end for retail's dinosaurs
Last month I had the privilege of speaking at Retail Week’s Be Inspired conference. Our panel discussion – ‘working with dinosaurs: how to overcome unconscious bias’ – brought back some vivid memories of my formative years at Ann Summers.
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AnalysisAnalysis: Facebook's plan to rip up the retail rulebook
It may only have been an application to the US Patent Office, but it is one that indicates Facebook has big plans to revolutionise ecommerce.
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AnalysisThe disruptors: The bridal businesses catering for millennials
The once stagnant bridal market is changing fast. In Retail Week’s latest instalment of ‘The Disruptors’ series, we profile the retailers shaking up bridalwear.
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DataData: The UK's top 30 growth retailers 2018
A connected customer experience is key to grow your business, finds exclusive research published in Retail Week’s annual top 30 growth retailers ranking.
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AnalysisAnalysis: What is retail's next big tech shift?
We ask speakers from Retail Week and World Retail Congress’s Tech. event to pick the technology that will have the biggest impact on retail over the next three years
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OpinionJohn Roberts: Complacency has killed high street jobs
The death of the high street is a much-used term, but some bricks-and-mortar retailers are starting to pay the price for not inventing their own future.
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AnalysisThe new global tech hubs you need to know
From Lisbon to Singapore, thriving start-up scenes are emerging with booming levels of entrepreneurship and super-slick B2B technology.