All Innovation & disruption articles – Page 53
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AnalysisStart-up of the week: Personalised dispatch note provider Retain.me
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week Retain.me is in the spotlight.
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OpinionOpinion: Facebook’s chatbot and the future of retail sales
Facebook’s recently launched chatbot technology could revolutionise customer service, online delivery and sales for retailers.
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NewsTesco trials automated shopping app for online customers
Tesco has launched an automated shopping service that allows online customers to replenish groceries and monitor price changes.
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OpinionOpinion: Clever shopping and the rise of artificial intelligence in retail
As retailers predict how consumers will shop in the future, artificial intelligence could have an impact in store, online and beyond.
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AnalysisStart-up of the week: User-generated content marketing platform Yotpo
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week Yotpo is in the spotlight.
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AnalysisAnalysis: John Lewis’ IT boss on early adoption and smart home technology
John Lewis is developing a raft of tech initiatives to drive sales. We spoke to IT director Paul Coby about innovation and investment.
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OpinionBlog: Are you a champion of the UK retail supply chain?
Be in with a chance of gaining industry recognition at the only awards which reward excellence in retail supply chain.
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GalleryIn pictures: John Lewis opens smart home area in flagship store
John Lewis has opened a smart home shopping section in its Oxford Street flagship to cash in on the rising popularity of connected devices.
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AnalysisStart-up of the week: Last-mile retail delivery tracking app Xpreso
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week Xpreso is in the spotlight.
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News
John Lewis to focus on health and convenience as third JLab launches
John Lewis is seeking start-ups with a health and convenience focus as it launches this year’s JLab technology competition.
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OpinionOpinion: Vulnerable staff need safeguarding as future retail roles shift
Employment patterns are poised to shift as the industry undergoes digital transformation, but retail roles must be protected.
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AnalysisAnalysis: What is the impact of Generation Z on the shopping experience
Generation Z is a group shrouded in marketing mystery, but its ways of dealing with the world will shape where retail experiences are headed.
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NewsWaitrose to open cashless store as contactless payments gain traction
Waitrose will launch its first cashless store this summer in a bid to target the rising popularity of contactless payments.
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AnalysisStart-up of the week: Ecommerce search and analysis engine Klevu
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week Klevu is in the spotlight.
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AnalysisAnalysis: Mastercard users to authorise payments via heartbeat
Mastercard has innovation hubs across the world dedicated to “creating the future” for retail technology. Retail Week visits its Dublin lab.
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VideoEmotion, beauty, love: harnessing design to drive recognition and brand choice
How does our brain interpret images, and how do we decode design?
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VideoA decade of disruption; Hotel Chocolat founder Angus Thirlwell on building a beloved brand
Since its inception, Hotel Chocolat has never played by the rules of what people say a chocolate company should be.
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VideoLife in a selfie world – how far will the connected consumer go? Facebook's UK managing director
Facebook UK and Ireland managing director Steve Hatch talks us through the incredible pace of change in digital.
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VideoMajestic Wine boss Rowan Gormley on putting the sparkle back into the retailer
At the centre of one of the most significant retail mergers in 2015, Rowan Gormley is the man tasked with putting the magic back into ailing brand Majestic Wine and combining it with Naked Wines, the crowd-funded business he founded.
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VideoDixons Carphone chief Seb James warns retail is about to be hit by 'asteroid' strike
Dixons Carphone boss Seb James challenges the industry on how quickly it is responding to a converging market and staying one step ahead of customer needs.

















