All Interviews articles
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InterviewQ&A: Landsec on ‘biggest investment’ in Trinity Leeds and why ‘landlord’ is an outmoded term
There’s more to the North than Manchester. Across the Pennines, Leeds and the Trinity shopping centre are thriving and changing to reflect consumer habits. Landsec senior asset director Rob Hardie tells Retail Week all about it
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InterviewQ&A: Mirakl chief customer officer on why marketplaces should be a tool, not a strategy
Mirakl chief customer officer Sophie Marchessou spoke to Retail Week about how best to leverage a marketplace for growth, the introduction of agentic AI, and ensuring you stay relevant to customers.
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InterviewQ&A: Sports Direct’s Michael Murray talks Dublin flagship, international ambitions and Andy Burnham
It’s been a busy week for Frasers Group chief executive Michael Murray, between the retail giant’s takeover attempt of Hugo Boss and Sports Direct opening its highly anticipated Dublin flagship.
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InterviewRetail managing director Lydia King on doubling down on fabrics and 150 years of Liberty
Retail Week sits down with Liberty managing director of retail Lydia King as the luxury West End department store unveils its expanded fabrics department.
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InterviewQ&A: Rethink Productivity co-founder on smooth store operations and colleague efficiency
Rethink Productivity co-founder and head of insights Sue Hedaux talks about the biggest challenges for retailers, in-store tech being a help and a hindrance, and how retailers can set up shop for the future
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InterviewIngka Centres’ Sebastian Hylving on how our thirst for fun will change the retail landscape
Sebastian Hylving, chief executive of Ingka Centres, speaks to Retail Week about what he thinks one of the most important considerations for the industry is right now: play.
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InterviewQ&A: Burberry execs on wooing Gen Z shoppers, Middle East impact and hopes for the next UK PM
Burberry chief executive Joshua Schulman and chief financial officer Kate Ferry answered press questions after delivering increasing sales in the first quarter of the financial year.
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InterviewHobbycraft’s Graeme Campbell discusses rebuilding after restructuring
Change is underway across the business, at both executional and channel levels, as Hobbycraft looks to a new era following its exit from a CVA, which resulted in a tranche of store closures and job losses.
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InterviewQ&A: Impact.com UK country manager discusses the importance of partnership marketing in the modern age
We spoke to Impact.com’s UK country manager Anthony Clements about how to leverage partnership marketing, how AI is changing brand discovery, and alternatives to paid ads.
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InterviewQ&A: Particular Audience CEO on the evolution of retail media, search and personalisation
Chief executive says retail media architecture “won’t survive” the next five years without adding advanced search and recommendation systems.
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InterviewMajestic boss on the future of the specialist retailer and her history at Sainsbury’s
In her first interview, Majestic managing director Elizabeth Newman reveals her plans for the specialist retailer, and what she learned working for Sainsbury’s chief executive that will help her deliver.
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InterviewQ&A: Asda’s Rachel Eyre on its new retail media partnership with Amazon
This month, Asda struck up a “first-of-its-kind” partnership with Amazon to advance its retail media offer. Chief customer and digital officer Rachel Eyre spoke to Retail Week about what the tie-up looks like and means for the supermarket, its customers and its advertising partners
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InterviewQ&A: Metapack UK lead talks transforming the post-purchase journey from reactive to proactive
With 84% of shoppers likely to abandon their basket due to poor delivery options, retailers need to ensure there is convenience and choice in the final part of the shopping journey.
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InterviewQ&A: John Lewis Money boss on how financial services reinforces the retail proposition
As the John Lewis Partnership builds up its financial services business, John Lewis Money chief executive James Mack explains the integral role it plays in retail success such as by boosting sales and loyalty.
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InterviewQ&A: Estée Lauder Companies SVP on the innovations driving the business
Global beauty behemoth Estée Lauder Companies has been focusing on tech and innovation in recent years, including tech partnerships, leveraging data and generative AI, and introducing experiential tools for customers.
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InterviewLush retail boss on being ‘fiercely committed’ to its values and genuine customer connections
Kasey Swithenbank speaks to Retail Week about Lush’s unapologetic values and evolution that have seen it grow to over 100 stores in the UK.
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InterviewGovernance: how retailers can handle soaring disclosure requests and messy data
Subject Access Requests are flowing into retailers faster than ever because of advice from AI chatbots, and managing them can become a serious chore without organised data, says Aiimi chief customer officer Mark Drayton.
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InterviewQ&A: TikTok retail director Paul Mears on leveraging AI and preparing brands for peak
While we might only be halfway through the year and the country is experiencing a heatwave, retailers are sorting out plans for peak trading.
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InterviewQ&A: Relex Solutions VP of product and platform discusses modernising end-to-end solutions for retail
Retailers are looking for ways to improve end-to-end operations, from accurate demand forecasting to inventory optimisation, and better pricing and planning from start to finish. This is where Relex Solutions comes in as a unified native AI-platform aiming to do just that, as well as drive smarter decisions, increased sales and better sustainability.
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InterviewPureseoul co-founder Gracie Tullio on the journey from sceptical landlords to record queues
The co-founder of K-beauty juggernaut Pureseoul, Gracie Tullio, speaks to Retail Week about record-breaking queues, sceptical landlords, and staying ahead of the curve.