All Interviews articles – Page 2
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InterviewMountain Warehouse boss Mark Neale’s role may be changing, but his mindset won’t be
Mark Neale – now executive chair after stepping back from the day-to-day running in the summer – gives a deceptively simple summary of how Mountain Warehouse was built
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InterviewUnder Armour’s run product expert on how run clubs are shifting expectations
Major cities across the country have become positively overrun by run clubs, putting additional pressure on how major sports brands and retailers choose to show up to customers.
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InterviewRetailers winning with retail media are the ones that understand their customer
Retail media networks are increasingly being adopted by a range of retailers and brands across grocery, fashion, beauty, and more.
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InterviewThe Entertainer’s Andrew Murphy on Meccano relaunch, new stores and Christmas
Employee-owned The Entertainer is poised to relaunch the iconic Meccano brand, for which it acquired the rights a year ago. As the retailer gears up for the golden quarter, it’s one reason why chief executive Andrew Murphy is confident
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InterviewN Brown group tech director: ‘AI is not another metaverse, it’s here to stay’
Retailers are continuing to digitally transform and incorporate more tech into foundations, and N Brown is no exception.
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InterviewMarketing: How Superdrug captures new customers working with Sampl
“Sampling is probably one of the oldest forms of marketing, but it didn’t evolve for many years,” Sampl’s chief marketing officer, Adam Wright, told Retail Week.
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InterviewLefties’ first UK store: Xavier Ruz Riera shows off new shop and discusses expansion plans
Lefties has become one of retail’s most talked about brands as it opens its first UK store in Liverpool. Retail Week met global brand director Xavier Ruz Riera to find out more about the retailer’s plans.
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InterviewQ&A: Asos EVP of product on driving relevance with Test & React
Asos executive vice president of product Elena Martínez Ortiz says the ecommerce giant’s ‘Test and React’ model is all about ensuring it stays relevant in the fashion conversation.
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InterviewQ&A: WorkJam MD on ‘how to do more for less’ with supporting tech
WorkJam’s managing director of Europe, Middle East and Africa, Mark Williams, spoke to Retail Week about how technology can help with frontline operations and how to be more productive on the shop floor.
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InterviewQ&A: THG Ingenuity CTO on Google partnership and preparing retailers for peak
It’s been a busy time for THG Ingenuity following its demerger from THG Plc last year.
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InterviewIkea UK boss David McCabe on leadership, affordability, and the future of retail
When David McCabe started his first shift at Lakeside as a youngster in 1996, he didn’t have boardroom aspirations. He’s now taking on the CEO assignment in a fourth country.
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InterviewQ&A: Infobip retail specialist discusses why effective communication with consumers builds trust and loyalty
Infobip retail specialist Kim Johal spoke to Retail Week about effective communications, agentic AI, fraudulent messages, and loyalty.
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InterviewQ&A: Snap head of retail on new innovations and how Gen Z likes to shop
A recent report from Snapchat, Portas and YouGov dubbed “The Memento Generation” revealed some interesting insights into how Gen Z likes to shop.
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InterviewQ&A: Adyen global VP of retail discusses the increasing need for flexibility in payments
Adyen’s global vice president of retail, Holly Worst, discusses the evolution of payments, the pain points for shoppers, agentic commerce, and fraudulent transactions.
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InterviewQ&A: Landsec on ‘biggest investment’ in Trinity Leeds and why ‘landlord’ is an outmoded term
There’s more to the North than Manchester. Across the Pennines, Leeds and the Trinity shopping centre are thriving and changing to reflect consumer habits. Landsec senior asset director Rob Hardie tells Retail Week all about it
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InterviewQ&A: Mirakl chief customer officer on why marketplaces should be a tool, not a strategy
Mirakl chief customer officer Sophie Marchessou spoke to Retail Week about how best to leverage a marketplace for growth, the introduction of agentic AI, and ensuring you stay relevant to customers.
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InterviewQ&A: Sports Direct’s Michael Murray talks Dublin flagship, international ambitions and Andy Burnham
It’s been a busy week for Frasers Group chief executive Michael Murray, between the retail giant’s takeover attempt of Hugo Boss and Sports Direct opening its highly anticipated Dublin flagship.
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InterviewRetail managing director Lydia King on doubling down on fabrics and 150 years of Liberty
Retail Week sits down with Liberty managing director of retail Lydia King as the luxury West End department store unveils its expanded fabrics department.
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InterviewQ&A: Rethink Productivity co-founder on smooth store operations and colleague efficiency
Rethink Productivity co-founder and head of insights Sue Hedaux talks about the biggest challenges for retailers, in-store tech being a help and a hindrance, and how retailers can set up shop for the future
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InterviewIngka Centres’ Sebastian Hylving on how our thirst for fun will change the retail landscape
Sebastian Hylving, chief executive of Ingka Centres, speaks to Retail Week about what he thinks one of the most important considerations for the industry is right now: play.