All Interviews articles
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InterviewQ&A: Relex Solutions VP of product and platform discusses modernising end-to-end solutions for retail
Retailers are looking for ways to improve end-to-end operations, from accurate demand forecasting to inventory optimisation, and better pricing and planning from start to finish. This is where Relex Solutions comes in as a unified native AI-platform aiming to do just that, as well as drive smarter decisions, increased sales and better sustainability.
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InterviewPureseoul co-founder Gracie Tullio on the journey from sceptical landlords to record queues
The co-founder of K-beauty juggernaut Pureseoul, Gracie Tullio, speaks to Retail Week about record-breaking queues, sceptical landlords, and staying ahead of the curve.
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InterviewMoss CEO: ‘We’re a very different business today’
It’s been three years since men’s formalwear retailer Moss ditched ‘Bros’ from its name and began its stores refresh programme to usher in a new era.
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InterviewQ&A: Fortnum & Mason UK retail director on using real-time customer data to improve the store experience
Fortnum & Mason UK retail director Sean Ghouse and founder and chief executive of TruRating Georgina Nelson speak to Retail Week about real-time customer feedback technology
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InterviewQ&A: Amazon European Stores vice-president on the new innovations shaping its grocery offering
As part of Amazon’s Delivering the Future event at its LCY3 fulfilment centre in Dartford, Kent, many announcements were made for the UK and Europe.
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InterviewQ&A: Evolve chief executive on the critical need for in-store connectivity in the technology age
At a time when customers expect everything to be working and available in an instant, Retail Week spoke to Alan Stephenson-Brown, chief executive of Evolve, about the importance of the shopper experience, the risks associated with downtime, and the evolving need for everything to be connected.
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InterviewQ&A: The UK’s biggest bridal retailer on fast-growth, cracking Europe, and price transparency
Founder of Wed2b, Todd Cassidy, sat down with Retail Week to talk about why they started the business, how they’ve grown it, and what’s next.
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InterviewQ&A: Janie and Jack president on turning motherhood into a lifestyle category
American children’s wear label Janie and Jack is plotting its international expansion, starting with the UK
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InterviewSAP Engagement Cloud CMO: If your customers are sharing their data, they expect something back
If you’re still sending emails that ignore what your customers bought yesterday, you’re putting their trust on the line, argues SAP Engagement Cloud chief marketing officer Sara Richter.
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InterviewQ&A: Kookaï creative director on why its UK launch is different from before
A familiar name returned to the British high street at the start of the month when fashion label Kookaï opened the doors to its new store on Carnaby Street.
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InterviewNew CEO James Bailey on getting tails wagging at Pets at Home
Following Pets at Home’s results announcement, new chief executive James Bailey spoke to Retail Week about why he joined the business, what he makes of its turnaround plan and what success would look like to him.
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InterviewAS Watson CEO Malina Ngai on the Middle East, the UK market and AI
Speaking at an event in London to celebrate the 185th anniversary of AS Watson, group CEO Malina Ngai spoke about the headwinds facing the global beauty giant, why it continues to invest in the UK and the opportunities of AI.
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InterviewQ&A: Reveal Media CEO says ‘no retailer is unaffected’ by in-store crime
With technologies such as body worn cameras being rolled out more widely to help combat crime and deter it from happening in the first place, we spoke to Reveal Media chief executive Alasdair Field about how said tech is being utilised by retailers, how shoppers react to it, and what else it can be used for.
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InterviewQ&A: Skin Cupid founder Melody Yuan discusses the John Lewis partnership and UK expansion
Korean beauty retailer Skin Cupid has been making its presence known in the past few months, beginning with its first-ever store on London’s Charing Cross Road, and then more recently with John Lewis shop-in-shops in three UK locations.
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InterviewWHSmith UK boss Andrew Harrison on piloting the business through turbulence
Retail Week hears from WHSmith UK boss Andrew Harrison – the man tasked with guiding the business through one of the most turbulent periods in its history.
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InterviewQ&A: Snap Finance CEO on the need for inclusive finance for ‘everyday folks’
As flexible finance options and inclusive credit become increasingly popular with retailers and their customers, we spoke to Snap Finance chief executive Andy Smith about the importance of serving all types of customers.
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InterviewGreggs CEO Roisin Currie on prices, first international store and youth employment
After Greggs today announced it was packing its bags for Tenerife for the first time, its chief executive also discussed the ongoing Middle East conflict, price rises, and youth employment.
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InterviewQ&A: Chuck Studios explain why HFSS rules could make advertising better
Chuck Studios’ director – food and people, Olaf van Gerwen, on why new HFSS rules are just one of the reasons that brands and retailers should be revisiting their product advertising and make it a foundation for more effective storytelling.
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IntervieweBay UK boss Eve Williams on why it doesn’t cower at competition
In the world of secondhand, eBay operated happily in its niche for decades. Now, Vinted has pulled up a chair and started eating its lunch, but eBay UK general manager Eve Williams welcomes the competition.
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InterviewQ&A: Descartes VP of sales on route optimisation and the innovations powering logistics
Retail Week spoke with Descartes vice-president of sales Gary Taylor about new innovations, and how a great delivery and logistics service can feed into the rest of retailers operations