All Interviews articles
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IntervieweBay UK boss Eve Williams on why it doesn’t cower at competition
In the world of secondhand, eBay operated happily in its niche for decades. Now, Vinted has pulled up a chair and started eating its lunch, but eBay UK general manager Eve Williams welcomes the competition.
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InterviewQ&A: Descartes VP of sales on route optimisation and the innovations powering logistics
Retail Week spoke with Descartes vice-president of sales Gary Taylor about new innovations, and how a great delivery and logistics service can feed into the rest of retailers operations
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InterviewAuralis boss David Butler: the man with an investment plan for ‘unloved’ British brands
Retail Week sits down with Auralis and Weird Fish chief executive David Butler to discuss his ‘investment thesis’ for the buy-and-build holding company and why he believes his operating model is the answer to unlocking value in under-invested and under-loved British heritage brands.
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InterviewQ&A: Clarks president talks marketplace launch and not losing its brand heritage
Clarks is no stranger to a third-party marketplace. The footwear specialist has been diversifying its digital reach in recent years and launching on the likes of Next and M&S, among many others, to target new customers.
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InterviewQ&A: Similarweb VP of global research solutions on SEO vs GEO and retailer websites in the age of AI
As usage of large language models (LLMs), such as ChatGPT, has grown, retailers have increasingly been looking at how they can appear more prominently when users make retail queries. Industry analysts have created the term “Generative Engine Optimisation” (GEO). This is an evolution of Search Engine Optimisation (SEO), the science of performing well on Google and other search tools.
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InterviewQ&A: OnBuy founder talks European expansion and anticipated Comet launch
UK-founded online marketplace OnBuy has been expanding its reach across Europe recently, launching in Sweden, Norway, Denmark, Poland, Hungary, Romania, the Czech Republic, and Switzerland.
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InterviewQ&A: Virtualstock chief growth officer on staying digitally competitive
Speaking to Retail Week, Virtualstock chief growth officer Ed Bradley explored the ways retailers can grow their business effectively, including dropshipping and getting to grips with AI, and warned of the danger of falling behind if they can’t meet their customers’ needs
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InterviewAI has made unverified product claims a commercial liability, says Provenance CEO
As AI agents take over product discovery, brands without verified claims data risk disappearing from search. Provenance chief executive Sarah Arana-Morton explains why
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InterviewWho is Garage Clothing – and what are its plans for the UK?
Canadian label Garage Clothing landed on British soil this month, with the opening of its debut stores. CEO Andrew Lutfy spoke to Retail Week about how the brand is looking to shake up the UK retail scene.
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InterviewSuperdry CEO Julian Dunkerton talks Bench, new stores and AI
Superdry & Co chief executive Julian Dunkerton is riding high, the launch of the fashion retailer’s new Bench collection has “gone off like a steam train”, he says.
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InterviewQ&A: Kallikor CEO on the importance of testing supply chain scenarios
Amid yet more international supply chain disruption, we spoke to Kallikor founder and chief executive Jonathan Barrett about the importance of retailers experimenting with their supply chains, how to best prepare for a crisis, and what digital twins can offer.
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Interview‘There’s genius in simplicity’: Vocovo CEO on the importance of a connected store
Retail Week sat down with Vocovo chief executive Beth Worrall about the importance of a connected store for the colleague and customers, AI being leveraged in-store, and how retail staff are battling with the increasing crime and abuse inflicted on them.
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InterviewOutstanding Contribution to Retail: The Entertainer's Gary Grant on why success is a family affair
After handing over the reins to The Entertainer’s staff, co-founder Gary Grant reflects on his distinctive retail career.
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InterviewRetail Leader of the Year: Currys' Alex Baldock on high performance and high expectations
Salesforce Retail Leader of the Year Alex Baldock explains how Currys as become a high-performance business and why there’s more to come.
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InterviewQ&A: Kaiia The Label marketing boss on being more than a TikTok brand
Kaiia The Label is one of the biggest fashion brands on TikTok Shop. Between running 18-hour livestreams and a strong affiliate network, it has become the go-to athleisure brand among Gen Z on the platform.
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InterviewNkuku CEO on calling customers, the lost art of storytelling and the case against new stores
Nkuku chief executive James Lowe discusses why premium, values-led retail is more resilient than many expected, the brand’s selective approach to expansion, and why he thinks some retailers have stopped telling customers why they should buy
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InterviewQ&A: Native Commerce’s Marat Bolatov on why operations are the real battleground in ecommerce
As retailers search for more ways to tighten costs, the founder and chief executive of Native Commerce speaks to Retail Week about the most common areas for improvement
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InterviewQ&A: Charles Clinkard boss Tim Payne on reinventing a 100-year-old brand
Middlesborough-based footwear retailer Charles Clinkard has survived a World War, economic downturns and profound societal shifts. Managing director Tim Payne talks to Retail Week about how he’s navigating the business through what might be its biggest change of them all
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InterviewStripe & Stare: The Oprah-approved brand making underwear shopping fun again
Stripe & Stare is committing to making underwear shopping “more fun” for women as the lingerie brand, which counts Oprah Winfrey, Fearne Cotton and Pandora Sykes as fans, opens its debut store along London’s King’s Road.
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Interview‘Confidence compounds’: Valtech’s Matt Hildon on the AI tools changing retail
Valtech works with retailers like Dunelm and The Very Group, and was recommended to Retail Week by MandM Direct.