All articles by Laura Heywood – Page 8
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AnalysisAnalysis: Technological innovations track the impact of shopping centres experiences
Digital and technological innovations mean the impact of experiential activities on shopper behaviour can be tracked more closely than ever before. Laura Heywood finds out how retailers and landlords are benefiting.
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Analysis
Analysis: Mapic shines spotlight on four most promising retail markets in the world
Held in Cannes from November 13 to 15, Mapic allows participants to find new retail sites, discover promising territories and learn more about the changing global retail property market. Laura Heywood explores this year’s highlights.
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NewsCoast online boss warns retailers must prioritise web localisation overseas
Coast’s head of ecommerce has warned that retailers who do not prioritise website localisation overseas will incur massive costs and could fail to attract customers.
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NewsAO.com: Supplier buy-in essential to see return on investment in social media
Retailers will fail to see a return on investment with social media if they fail to get buy-in from their suppliers, delivery teams and customer call centres, according to AO.com head of brand and social media Yossi Erdman.
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OpinionBlog: What can retailers learn from the new generation of pop-ups?
It’s never been more important for retailers to attract shoppers through their doors as they prepare for the all-important Christmas countdown – and interactive pop-ups could help do just that.
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Gallery
In pictures: London’s first designer outlet opens in Wembley
London’s first designer outlet opened its doors today next to Wembley Stadium.
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OpinionComment: Why moving out of town is a winning formula for retailers
The take-up of retail warehousing space has picked up pace as acquisitive retailers continue to fill the voids left by the demise of household names such as Focus DIY, Comet, MFI and JJB Sports.
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AnalysisAnalysis: A breath of fresh air for retail parks
Out-of-town retail parks are thriving as acquisitive retailers take on the spaces made vacant by previous tenants. Laura Heywood finds out why big-box retailing is back in fashion.
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Analysis
Roundtable: Supply chain overhaul throws up challenges for multichannel retailers
Placing the supply chain at the heart of decision-making has never been more important, as retailers discussed at a Retail Week and DP World London Gateway roundtable.
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InterviewInterview: M&S digital boss Wade-Gery on multichannel transformation
Big changes are on the horizon for Marks & Spencer’s multichannel business. Laura Heywood talks to ecommerce boss Laura Wade-Gery about how she’s making the web the retailer’s flagship store.
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NewsM&S digital boss bemoans dearth of multichannel directors
The lack of multichannel directors on retail boards is hampering the long-term development of digital initiatives, according to Marks & Spencer ecommerce boss Laura Wade-Gery.
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OpinionComment: Technological innovations answer shoppers' demands
Consumers have always been demanding. Whether it’s more information, the newest model or a bigger size, fulfilling such demands has been the fundamental role of the shopkeeper for centuries.
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Analysis
Analysis: Battle lines redrawn in online fulfilment war
Fulfilment of online orders has become a fiercely fought battleground as retailers tussle to entice customers in a crowded market. Laura Heywood finds out what new weapons are being deployed.
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AnalysisShopping centre property pipeline: What do retailers need to know?
This year 1.5 million sq ft of leisure and retail space will open, prompting hopes of a thaw in the property pipeline.
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OpinionComment: Rise of the machines force retailers to reassess
The wave of digital and technological innovation sweeping retail is creating a shopping environment with the connected consumer at its core.
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AnalysisAnalysis: What have been the biggest retail tech launches of 2013?
The pace of change in the multichannel arena is more rapid than ever before. Laura Heywood assesses the biggest retail technology roll-outs of the past six months.
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OpinionComment: No time like the present for the retail property market
Bullring’s 10th birthday is a timely reminder of how far UK retail outside of the capital has come in the past decade.
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AnalysisAnalysis: Property - The reality behind the headlines
Retail Week reports all the agenda-setting retail property stories. Laura Heywood asks experts from the UK’s leading property developers about the reality behind the headlines.
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AnalysisAnalysis: Oak Furniture Land's Jason Bannister on the company's transformation
Oak Furniture Land plans to open a shop every month for the next three years. Laura Heywood asks managing director Jason Bannister how the retailer has made the crossover from digital to physical stores.
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AnalysisAnalysis: New direction for the annual BCSC conference
A revised format and new location mean it’s all change for the BCSC annual conference and exhibition. Laura Heywood finds out more from BCSC chief executive Michael Green.

















