All Marks & Spencer articles – Page 21
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DataRanking: Amazon, Tesco and Asda offer best customer experience, say shoppers
Amazon, Tesco and Asda have come out on top of an exclusive consumer poll asking which retailers offer the best customer experience, but Aldi isn’t far behind.
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AnalysisAnalysis: How retail confounded the doom and gloom to achieve a very merry Christmas
As soon as retailers’ Christmas updates started coming in, it was clear that something unexpected had happened – the festive season had been better than anticipated for many
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NewsMarks & Spencer posts ‘strong Christmas growth’ as food and fashion sales climb
Marks & Spencer has reported that its food business “outperformed” over Christmas and it saw “outstanding” results in clothing and home.
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NewsMarks & Spencer partners with artist Yinka Ilori for carrier bag design
Marks & Spencer has partnered with artist and former M&S Moorgate worker Yinka Ilori to launch the most “stylish and durable carrier bag to date”.
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NewsExclusive: Marks & Spencer reshapes top digital team for next growth phase
Marks & Spencer co-chief executive Katie Bickerstaffe has “reset” her team to build on omnichannel momentum and create a more compelling customer ecosystem, Retail Week can reveal.
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AnalysisAnalysis: The most unexpected retail TikTok stars of 2022
From trendy sportswear brands like Gymshark to cutting-edge tech giants like Apple, some retailers are social media naturals that grow from the moment they arrive on TikTok, whereas others have to work a little harder to win their audience.
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AnalysisWho will be retail’s winners and losers in 2023?
Who will thrive and who will flounder in 2023? Retail experts share their tips for the year ahead
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NewsM&S poaches Boohoo director to head up menswear
Boohoo’s Mitch Hughes is to become Marks & Spencer’s new director of menswear.
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AnalysisHow to break free of a harmful promotional cycle
Shoppers love promotions – they capture new customers, get lapsed ones excited again and, crucially, can have an immediate and overwhelming impact on sales.
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Opinion‘Dangerous false economies risk limiting retail’s recovery from challenging period’
You can’t manage a retail business quarter by quarter. Short-termism threatens to inhibit innovation and limit retail’s potential when tough times recede, warns True’s Matt Truman
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NewsJaeger boss Fiona Lambert departs Marks & Spencer
Jaeger managing director Fiona Lambert is to leave Marks & Spencer two years after joining to lead the revival of the brand.
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Opinion‘As Next snaps up Joules, expect more retailers to go shopping for distress deals’
The current economic environment means the recent rash of acquisitions could continue, but such deals can turn a crisis into a shared opportunity, writes Retail Week executive editor George MacDonald
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NewsMarks & Spencer pumps investment into northern stores
Marks & Spencer is to invest £28.5m into flagship stores in the north of England next year, almost a third more than in 2022.
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NewsMarks & Spencer acquires Thread specialist fashion tech in personalisation push
Marks & Spencer is to amp up the personalisation of its fashion offer after acquiring the intellectual property of specialist marketplace Thread, which had collapsed into administration.
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NewsFashion retailers face mounting stock piles as supply chain snarl-ups ease
Fashion retailers are grappling with mounting piles of unsold stock as improving supplier delivery times and weakening consumer demand impact inventory levels.
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AnalysisReview: Retail’s best Christmas adverts 2022
Is it a turkey or a Christmas cracker? Retail Week has assembled an esteemed panel of judges to deliver their verdict on a selection of retail’s biggest Christmas adverts this year.
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NewsTesco, Sainsbury's and M&S bosses call for business rates freeze
The bosses of some of the UK’s biggest retailers have urged chancellor Jeremy Hunt to freeze business rates as part of his autumn statement this week.
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Analysis'Better value than Primark' - how M&S is rebuilding clothing clout
Marks & Spencer may have warned that retail market conditions will get even tougher next year, but the retailer will take heart from a marked improvement in its clothing and home division
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NewsMarks & Spencer profits rise after 'standout' fashion sales
Marks & Spencer has posted a rise in profits during its first half following “robust” trading across its food and clothing and home divisions.
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NewsMarks & Spencer Marble Arch demolition critics 'make key concessions'
Campaigners against the demolition and redevelopment of Marks & Spencer’s flagship Marble Arch store are said to have conceded fundamental flaws in their argument against the scheme.