All Marks & Spencer articles – Page 26
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NewsMarks & Spencer braced for cuts to opening hours amid Covid ‘pingdemic’
Marks & Spencer has warned it may be forced to slash opening hours at some of its shops if the number of staff being forced to self-isolate rises further.
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AnalysisDeep dive: Tackling the fulfilment nightmare before Christmas
With online sales expected to remain high this golden quarter and the industry facing operational challenges as the first post-Brexit Christmas, Retail Week explores how retailers can shore up their operations and fulfilment to meet consumer demand ahead of peak.
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GalleryStore gallery: M&S fashion makeover at Westfield Stratford City
Third-party brands, style changes accelerated by Covid and inclusive in-store messaging all feature at M&S’s Westfield Stratford store, encapsulating the retailer’s latest thinking as it seeks to bolster its fashion credentials.
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NewsM&S launches Clarks tie-up in kids’ and casual clothing push
Marks & Spencer will start selling Clarks children’s shoes this week as part of its shift away from special occasion clothing.
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NewsM&S launches Live Expert in partnership with Go Instore and Appointedd
Marks & Spencer has launched M&S Live Expert, in partnership with Go Instore and Appointedd, to recreate in-store furniture and homewares services for online shoppers.
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NewsM&S survey: Half of consumers say families ‘unrecognisable’ from 20 years ago
Changing views about families are creating new product opportunities and marketing considerations, research by Marks & Spencer has revealed.
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Opinion‘The Amazon effect, excess space and the pandemic are driving retail evolution’
If we cast our minds back 20 years or more, most brands had very few standalone sites, preferring to operate via wholesale or concessions in department stores.
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NewsM&S partners with Medallia and KPMG for global Voice of the Customer programme
M&S is partnering with Medallia and KPMG UK for the launch of a new Voice of the Customer programme across its UK and international business
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AnalysisHow inclusive is your culture really? Learning from M&S, The Very Group and Superdrug
Discover how leading retailers and organisations are advancing inclusion and championing equity, and what you can do to follow in their footsteps. Be Inspired’s new report reveals all.
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GalleryExclusive first look: M&S unveils most digital store yet
Marks & Spencer’s Stuart Machin shows Retail Week the business’ newly expanded Solihull store, which incorporates enhanced digital features including a modernised eaterie
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AnalysisRetail 100 2021: Boohoo’s Carol Kane named UK’s most influential female retail leader
Carol Kane is the most influential woman in UK retail, according to the Retail 100 list, Retail Week’s ranking of the most powerful people in the industry.
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AnalysisAnalysis: How M&S is churning its store estate for a post-pandemic world
As thoughts turn to life after Covid, or at least as the effects are mitigated, Marks & Spencer chiefs are confident that the retailer is also in better health.
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NewsMarks & Spencer tumbles to full-year loss as it seeks to reshape business
Marks & Spencer has swung to a loss for the year, as it works to make good on the “Never the Same Again” promise.
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Opinion‘Maybe, just maybe, Marks & Spencer has turned a corner’
As Marks & Spencer prepares to issue full-year results next week maybe, just maybe, the worst is behind it as it promotes the people who delivered change.
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NewsM&S promotes Bickerstaffe and Machin to become chief operating officers
Marks & Spencer has unveiled a management restructure, including promotions for Katie Bickerstaffe and Stuart Machin.
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AnalysisDebenhams closures: What’s happening to all the stores?
The closure of Debenhams stores has left empty spaces in prime locations on British high streets – what will replace the department stores?
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Future LeadersAllyship: Can white men progress diversity and inclusion?
Most top retail positions are still held by white men. Retail Week Be Inspired explores how retail leaders can champion D&I by using their position of privilege to move the dial
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Retail Navigator AnalysisMarks & Spencer (Overview)
Under the direction of former food boss Stuart Machin and former chief strategy and transformation officer Katie Bickerstaffe as CEO and co-CEO from mid-2022, the transformation that eluded previous Marks & Spencer (M&S) management teams is now fully underway, with both the Food and Clothing & Home divisions moving forward with purpose and conviction towards an omnichannel future. Bickerstaffe exited her role as co-chief executive in July 2024, leaving Machin at the helm.
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Retail Navigator AnalysisMarks & Spencer (SWOT)
While not the biggest, M&S is one of the strongest brands in UK retailing, with a good reputation for quality. Its joint venture partnership with Ocado enables M&S to sell food online and is allowing the retailer to grab a share of the growing online food market in partnership with a pioneering business.
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