All Marks & Spencer articles – Page 46
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NewsM&S’ Berendji adds property to role in top team changes
Marks & Spencer has promoted Sacha Berendji to the newly created role of retail, operations and property director.
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NewsM&S poaches Steinhoff UK boss Machin as new food MD
Marks & Spencer has hired the current boss of Steinhoff-owned Harveys and Bensons for Beds Stuart Machin for the newly created role of food managing director.
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NewsM&S hires Julian Richer to drive cultural change
Marks & Spencer has hired Julian Richer to advise it on culture change and staff communication, Retail Week can reveal.
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NewsInstagram ties up with M&S for Shopping UK launch
Instagram has bolstered its social commerce offer in the UK with a suite of tools that allow shoppers to buy items directly from in-app photos.
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NewsM&S hires food supply chain guru Lawrence Christensen
Marks & Spencer has recruited grocery supply chain expert Lawrence Christensen as an independent adviser.
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AnalysisAnalysis: Are you targeting the wrong customer?
In this data-rich era, retailers should theoretically be able to identify and target their customers like never before. But is this happening?
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NewsMajor retailers back sustainability and equality drive
A swathe of top retailers including John Lewis, M&S and Sainsbury’s have signed up to an action plan aimed at driving sustainability, development and equality.
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VideoThe Retail Week: Retail Week Live 2018 special
This week, the team discuss the main topics at Retail Week Live 2018, including artificial intelligence, International Women’s Day and our very own George MacDonald’s interview with Steve Rowe, chief executive of M&S.
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AnalysisRetail Week Live: Five themes from day two
With the second and final day of Retail Week Live 2018 behind us, we take a look at some of the key themes to emerge from the day.
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NewsM&S boss Steve Rowe on its digital transformation
Marks & Spencer boss Steve Rowe admitted the retailer has “been behind” on its digital transformation, but insisted it is changing “rapidly”.
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OpinionOpinion: Amid retail’s travails, don’t miss the successes
It always looked as if 2018, the first half at least, would be a torrid time for retail. And so it has proved.
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NewsMarks & Spencer reveals gender pay gap
Marks & Spencer has revealed its gender pay gap, publishing the lowest disparity posted by any major retailer so far.
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InterviewInterview: M&S' Steve Rowe on its 'marathon' turnaround
On Saturday April 2, 2016, Steve Rowe returned to the Croydon store he had worked at as a 15-year-old Saturday boy to begin his first day as chief executive.
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AnalysisAnalysis: Is your loyalty scheme still relevant?
Loyalty has long been at the heart of retail, but as pressure mounts and competition hots up, retaining existing customers has climbed up the agenda.
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OpinionOpinion: How to bring retail personalisation offline
So far, personalisation has largely been characterised by the use of customer data to produce digitally led marketing activities, product recommendations and targeted content online.
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GalleryHow the West End fares in the beauty department
Department stores generally give prime space to the beauty category, but do they all do the same thing? John Ryan reports.
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AnalysisInfographic: H&M, Morrisons job cuts and M&S store closures
Words and numbers, February 9, 2018: H&M chief executive Karl-Johan Persson on mistakes made, Homebase stores to shutter, and Morrisons’ store management face being axed.
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NewsM&S teams up with Clubcard legends for customer insight
Marks & Spencer has drafted in Tesco Clubcard legends Edwina Dunn and Clive Humby to improve customer understanding and personalisation.
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NewsTesco beats big four rivals as inflation ups food sales
Tesco’s sales outpaced its big four rivals in January but the rapidly growing discounters continued to erode its market share.
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OpinionOpinion: Retail’s jobs earthquake has only just begun
The law of unintended consequences is writ large over the thousands of retail job cuts unveiled in the last few weeks.