All Marks & Spencer articles – Page 49
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NewsMarks & Spencer reveals gender pay gap
Marks & Spencer has revealed its gender pay gap, publishing the lowest disparity posted by any major retailer so far.
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InterviewInterview: M&S' Steve Rowe on its 'marathon' turnaround
On Saturday April 2, 2016, Steve Rowe returned to the Croydon store he had worked at as a 15-year-old Saturday boy to begin his first day as chief executive.
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AnalysisAnalysis: Is your loyalty scheme still relevant?
Loyalty has long been at the heart of retail, but as pressure mounts and competition hots up, retaining existing customers has climbed up the agenda.
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OpinionOpinion: How to bring retail personalisation offline
So far, personalisation has largely been characterised by the use of customer data to produce digitally led marketing activities, product recommendations and targeted content online.
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GalleryHow the West End fares in the beauty department
Department stores generally give prime space to the beauty category, but do they all do the same thing? John Ryan reports.
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AnalysisInfographic: H&M, Morrisons job cuts and M&S store closures
Words and numbers, February 9, 2018: H&M chief executive Karl-Johan Persson on mistakes made, Homebase stores to shutter, and Morrisons’ store management face being axed.
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NewsM&S teams up with Clubcard legends for customer insight
Marks & Spencer has drafted in Tesco Clubcard legends Edwina Dunn and Clive Humby to improve customer understanding and personalisation.
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NewsTesco beats big four rivals as inflation ups food sales
Tesco’s sales outpaced its big four rivals in January but the rapidly growing discounters continued to erode its market share.
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OpinionOpinion: Retail’s jobs earthquake has only just begun
The law of unintended consequences is writ large over the thousands of retail job cuts unveiled in the last few weeks.
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AnalysisFive things retailers can learn from dating app Bumble
Tinder co-founder Whitney Wolfe launched dating app Bumble in December 2014 with the aim of putting women in the driving seat.
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DataData: 2018’s etail slowdown and what to do about it
The rate of online sales growth is forecast to slow to single digits this year for the first time. What are the implications for retailers and how should they respond?
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NewsM&S: 470 jobs at risk amid fresh store closures
M&S is shuttering eight more stores in a decision that has left the future of almost 500 jobs hanging in the balance.
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NewsMove of the week: M&S’ new food marketing boss
Sharry Cramond joining M&S as marketing director, food and hospitality is the standout element of the retailer’s marketing team overhaul.
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OpinionOpinion: What we learned from Christmas trading
We all know what happened over the festive period: a rise in grocery sales against fashion, brands with a differentiated offering excelling, and online growing for both multichannel and online-only retail.
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NewsM&S names interim womenswear and lingerie bosses
Marks & Spencer style director Belinda Earl has stepped in to oversee the retailer’s womenswear and beauty departments on an interim basis.
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OpinionOpinion: Did the blockbuster Christmas ads work?
Love or hate them, Christmas ads are the UK’s Super Bowl commercial. And big bucks are involved, too.
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NewsMarks & Spencer overhauls top marketing team
Marks & Spencer has unveiled a marketing department restructure as part of the latest phase of its transformation push.
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NewsMarks & Spencer shakes up clothing distribution network
Marks & Spencer is to open a new clothing and home distribution centre next year as part of its efforts to improve its supply chain.
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OpinionOpinion: Should M&S have outsourced its tech team?
Marks & Spencer has made headlines for a few reasons this week. Alas, I am not going to rant about its ludicrously priced ‘cauliflower steaks’.
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NewsRetail diary: Ikea splashes out on hi-tech ad
Ikea’s wee discount, M&S’ cauliflower steak gets the chop and Sainsbury’s social media team gives Asos a run for its money.