All Marks & Spencer articles – Page 6
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NewsSosandar moderates growth expectations due to M&S cyber incident
The fashion retailer says that lower revenue through M&S and a decision to halt new store openings means they are taking a “prudent view” and cutting sales expectations for this year by £2.6m.
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NewsMarks & Spencer funds innovation projects to drive sustainability
Marks & Spencer is providing £1m of funding to innovations that will help it meet its ambition of becoming net zero by 2040.
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NewsM&S strengthens food operations team by poaching former Asda exec
Marks & Spencer has strengthened its food operations team by poaching former Asda executive Matt Featherstone.
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Opinion‘If cyber criminals strike, you’d better know how to use pen and paper’
There was great news today as suspects were arrested over cyber attacks on retailers. But there’s no doubt such attacks will continue and there were practical cyber crime takeaways for retailers from this week’s select committee hearing, where M&S directors shared their experience
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NewsArrests made over M&S and Co-op cyber attacks
The police have arrested four people in connection with the hacking of Marks & Spencer, the Co-op and Harrods.
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AnalysisM&S chair Norman: Cyber attack was like ‘an out of body experience’
Appearing before MPs today following a high-profile attack by cyber-criminals, M&S chair Archie Norman discussed retailers’ vulnerability, how the hackers used the media to communicate and the value of mandatory reporting of incidents
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News‘Did you pay a ransom?’ MPs ask M&S and Co-op bosses at cyber attacks hearing
Directors of the Co-op and Marks & Spencer were asked today whether or not they had paid any ransom after each was hit by cyber-criminals.
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DataRanking: John Lewis overtakes M&S in customer satisfaction poll
John Lewis has overtaken Marks & Spencer in the latest UK Customer Satisfaction Index (UKCSI), despite M&S impressively maintaining its performance in the face of a cyber attack that shut down online sales
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NewsMarks & Spencer extends larger packs range as it chases bigger share of shopping lists
Marks & Spencer has expanded its assortment of bigger pack, value essentials.
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NewsM&S chair Norman to be quizzed by MPs about cyber attack
A parliamentary sub-committee is to question Marks & Spencer chair Archie Norman and other retailers about the recent high-profile hacks.
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NewsBosses of M&S and Asda slam Labour’s healthy eating proposals
Both the bosses of M&S and Asda have criticised Labour’s proposals to force supermarkets to reduce the calories in customers’ baskets or potentially face fines.
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NewsMarks & Spencer ramps up store rotation programme and aims to put cyber attack behind it
Marks & Spencer is to accelerate its store rotation as it seeks to bring its best store formats and range to more shoppers, and expects to be trading online again within a few week following April’s cyber hack.
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NewsMarks & Spencer appoints new food marketing director
Marks & Spencer has named a new marketing director for its strongly performing food division, Retail Week can reveal.
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AnalysisIf H&M is sneezing, does the rest of mid-market fashion have a summer cold?
After reporting a decline in operating profits in its first half, do the struggles of fashion giant H&M reflect a deeper malaise in UK mid-market fashion?
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NewsM&S rivals enjoyed ecommerce sales boost during cyber-attack blackout
Marks & Spencer’s online sales slumped as it was forced to close its website due to the effects of the cyber attack, which gave opportunity to rivals like Next, Zara and H&M.
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NewsMarks & Spencer restores third-party brands to website as cyber-attack recovery continues
Marks & Spencer has begun selling third-party brands on its website again as it rebuilds online operations in the wake of a damaging cyber-hack.
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NewsMarks & Spencer tech supplier says systems not compromised in cyber attack
Technology giant Tata Consultancy Services, a top partner of Marks & Spencer, has said that its systems were not breached as part of a high-profile hack of the retailer.
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DataData: Six retailers that can afford to raise prices – and four that can’t
If you were to increase your prices overnight, how might your customers react? Thanks to data from Kantar’s Pricing Power division, Retail Week can reveal what the consequences for 10 retailers could be if they were to do just that
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NewsMarks & Spencer locks down school uniform prices
Marks & Spencer has kept the lid on school uniform prices for the fifth year in a row.
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NewsJohn Lewis names former M&S director as new chief customer officer
Department store group John Lewis has turned to Marks & Spencer to recruit a new chief customer officer.