More Christmas continued – Page 25
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AnalysisAnalysis: Christmas trading figures show the great retail divide
The festive season’s results inevitably have winners and losers, but this year’s OC&C Christmas Trading Index shows the gulf between them.
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GalleryIn pictures: Has Aldi suffered from a Christmas hangover?
Christmas goods still seem to be in plentiful stock in some Aldi stores, discovers Grocery Insight director Steve Dresser.
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OpinionComment: Lessons from Christmas 2014 – five ways to avoid delivery chaos
Retailers’ multichannel system were run to capacity over the Christmas period, resulting in online chaos and customer service failures.
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OpinionComment: Lessons in merger success from Dixons Carphone
The successful merger of Dixons and Carphone Warehouse is a reminder to all retailers of the importance of executional excellence.
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OpinionComment: Dixons Carphone - A horse designed by a camel?
Having navigated two sizeable trading humps over the Christmas period, Dixons Carphone is looking like a retail thoroughbred.
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OpinionComment: Retailers should see that returned goods mean returning customers
Instead of seeing returns as an inconvenience, retailers should recognise the opportunities a returning customer presents.
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AnalysisDixons Carphone Christmas trading: What the analysts say
Dixons Carphone has reported a strong festive season as it reported group like-for-likes up 7% during a ‘roller coaster’ Christmas. Here’s what the analysts say.
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OpinionBlog: Black Friday – the online sale that is going nowhere
The effect of Black Friday on retailers’ ability to fulfil orders has been well documented, but how retailers and their supply chain respond in 2015 is crucial.
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AnalysisAnalysis: How delivery chaos took the shine off Christmas
Retailers were caught out by high delivery demand over Christmas as Black Friday and Cyber Monday put strain on fulfilment systems.
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AnalysisDebenhams Christmas trading update: What the analysts say
Debenhams posted an improvement in sales over the Christmas period, but profits were hit by clothing discounting. Here’s the analysts’ view.
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CartoonBlower’s retail cartoon: John Lewis and Next are retail’s Christmas stars
Retail Week’s cartoonist Patrick Blower’s take on John Lewis and Next being retail’s big winners over the festive period.
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OpinionNick Bubb’s verdict: No jam for M&S today – maybe tomorrow?
Marks & Spencer continues to promise that things will soon get better for the struggling retailer, but somehow they never do.
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AnalysisTesco: What to expect from its Christmas results and strategy update
The embattled supermarket giant will update the market with its third quarter and Christmas trading on Thursday. We outline what it is expected to reveal.
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AnalysisChristmas 2014 trading league table: Retailers battle it out for the top spot
Boux Avenue is third in the Christmas trading league table, while sixth-placed Fortnum & Mason benefited from an unprecedented demand for luxury items.
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CartoonBlower’s retail cartoon: Christmas chaos as Yodel suspends collections
Retail Week’s cartoonist Patrick Blower’s take on Yodel suspending collections in the lead-up to Christmas following Black Friday demand.
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OpinionComment: Get ready for the new retail normal at Christmas
This year’s golden quarter is set to be another nail-biter as Black Friday and last-minute shoppers make Christmas sales evermore uncertain.
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AnalysisInfographic: Christmas spend and footfall to jump on December 23
Christmas spend is set to peak on December 23, with retailers expected to rake in £1.3bn in sales, according to Visa.
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AnalysisRetail Week's 12 days of Christmas: The complete series
Access all of the content from Retail Week’s 12 days of Christmas here.
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AnalysisRetail Week's 12 days of Christmas: The gifts all retailers want
With a general election coming up, it’s hard for retailers to second-guess prospects for 2015. Retail Week looks at the Christmas gifts retailers will hope for.
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OpinionRetail Week's 12 days of Christmas: Mark Price looks back at 2014
John Lewis deputy chairman and Waitrose boss Mark Price gives his thoughts on 2014 and what the future holds for grocery retail.