More on Me + Em – Page 2296
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OpinionPutting self-help into practice
Ian Cheshire rightly champions the credo of ‘self-help’ – a tendentious but apt mantra for our leading do-it-yourselfer – for all retailers in these difficult times.
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OpinionRetail surgery: How do I make sure I don't lose customers through poor service?
I want to make sure I don’t lose any customers through poor service, but I don’t want to spend too much on staff hours? How can I solve this issue?
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GalleryTopshop: Old kid on the block
As young fashion retailer Forever 21 opens on Oxford Street, John Ryan visits Topshop’s flagship to see if new competition can stand up to the shopping destination’s home of fashion
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Opinion
Wake up and smell the coffee
The appointment of Starbucks’ UK boss to run Clinton Cards is a remarkable appointment, but he has his work cut out
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NewsClinton Cards hires Starbucks boss as CEO
Clinton Cards has hired the current managing director of Starbucks UK and Ireland to be its new chief executive.
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NewsMassimo Dutti to launch online this autumn
Massimo Dutti, part of Spanish fashion giant Inditex, is launching an European-wide online shop on September 6.
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NewsPottery Barn owner Williams-Sonoma eyes UK entry
Upmarket US home furnishing and cookware chain Williams-Sonoma, owner of Pottery Barn, is plotting its entry into the UK next year.
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NewsBanks eye Robert Dyas sale
Hardware chain Robert Dyas is to be put up for sale by the banks which own it.
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NewsWet weather helps John Lewis, while Waitrose notices shift to value
John Lewis enjoyed a strong week in the seven days to 23 July, helped by the week’s wet weather.
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AnalysisProfile: Trevor Moore
Having learned the retail ropes at Phones 4U, the Jessops chief executive is now thriving in a targets-focused environment, says Nicola Harrison
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NewsIn focus: Abercrombie & Fitch
Recent Retail Week Knowledge Bank subscriber searches indicate strong interest in both Abercrombie & Fitch and sub-brand Hollister.
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NewsStakebuilding raises Blacks’ share price
The market edged up over the week but retailers of all types were becalmed.
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NewsAnalysts pessimistic as sales slip at Halfords
Analysts downgraded their profit forecasts for Halfords after retail like-for-likes slid 1.1% in the 13 weeks to July 1.
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NewsHeadwinds slow Thorntons strategy
Broker FinnCap has slashed its forecasts for Thorntons following the chocolatier’s strategy and trading update earlier this month.
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NewsPotential Comet bidders enter second stage
Directors of Kesa and their advisers at Bank of America Merrill Lynch were deciding which Comet bidders should go through to the second stage.
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NewsWaitrose to try fashion at Canary Wharf store
Upmarket grocer Waitrose is to make a play for fashion as it launches its first clothing offer in its Canary Wharf store in London as part of plans to ramp up its non-food ranges.
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NewsHouse of Fraser pushes button on new-look site
Department store chain House of Fraser unveils its new-look website.
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NewsTablets drive Carphone sales but Best Buy concerns remain
Tablet computers have become a key driver of Carphone Warehouse’s performance for the first time.
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NewsKingfisher’s sales rise despite slump at B&Q
Kingfisher’s second quarter impressed analysts, despite a slump in UK sales as bust rival Focus launched a closing down Sale.
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AnalysisCrunch time for the grocers
Shoppers have been cutting back on discretionary items but now even food volumes are declining. Jennifer Creevy reports on how supermarkets are having to adapt to this unfamiliar environment