More on Me + Em – Page 2387
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OpinionStanding in the customers’ shoes
The importance of building consumer confidence is now crystal clear, says Lord Kirkham
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OpinionTwo all-time retail greats
At the Oracle Retail Week Awards 2011, we recognised the careers of Sir Terry Leahy and Sir Stuart Rose, and this special coverage is dedicated to celebrating their remarkable achievements in this industry.
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GalleryC&A São Paulo, Brazil
C&A in the UK - until its disappearance at the beginning of the last decade - was one of those stores you didn’t really visit for store ambience.
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GalleryRose: Entering the 21st century
Sir Stuart Rose will be remembered for creating the internal climate of change he created that enabled a massive store portfolio to be transformed. John Ryan charts what took place
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NewsRetail predecessor to River Island is to be revived
Chelsea Girl, the iconic 1970s fashion retailer that later became River Island, is to be revived as a branded capsule collection.
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AnalysisWalmart sets its sights on small-format expansion
Speaking at an investor conference last week, Walmart US chief executive Bill Simon outlined plans for a much larger foray into small-format retailing than many industry observers had anticipated.
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OpinionRetail surgery: When is the best time to send an email marketing message so that it gets the best response?
When is the best time to send an email marketing message so that it gets the best response?
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OpinionRetail surgery: What are the main differences between ERP and Best of Breed supply chain solutions?
I need to replace my current supply chain system, but don’t know whether to select an ERP or a Best of Breed application. What are the main differences between the two solutions?
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News
Customer service key for high street retailers
There’s more to high street retailing than distribution and if you don’t offer customer service you may not succeed.
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Opinion
Tesco.com's Nick Lansley on getting to know the board
Selling IT investment to the board is a perennial challenge for technologists, and Tesco.com’s head of R&D Nick Lansley says getting to know the company’s leaders personally helps.
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NewsA mobile-optimised site is a must
Google’s retail, technology and business markets director Peter Fitzgerald told delegates at day two of Retail Week Conference that a mobile-optimised website should be their top priority for investment.
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NewsTesco.com R&D head says contactless payments are not ready for retail
Head of research and development at Tesco.com Nick Lansley says near field communication (NFC), the technology behind contactless payments, needs to mature before it will be useful for retailers.
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NewsOcado poaches Simon Belsham from Tesco
Ocado has poached Simon Belsham from Tesco to head up non-food as it seeks to ramp up its non-grocery offer.
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Opinion
Tweetail Week Conference
Everyone’s gone Twitter-mad at this year’s Retail Week Conference. In fact, the hashtag rwc20 was trending in the UK on Twitter last night, which is phenomenal.
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NewsSimon Fox: HMV will retain its strong high street presence
HMV will still have a portfolio of hundreds of stores on the high street in five years, HMV CEO Simon Fox told delegates.
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NewsAsda chief Andy Clarke says the future is local
Asda chief executive Andy Clarke said the future of retail is local and supermarkets need to be clear about the role they play in local communities.
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NewsWaitrose boss happy with Ocado deal at present
Upmarket grocer Waitrose managing director Mark Price has said he is “really happy” with the retailer’s relationship with online grocer Ocado but did not rule out operating independently when their current contract runs out.
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NewsSir Philip Green comes out in support of UK manufacturing
Sir Philip Green has come out in support of a return to British manufacturing, stating the time is right to examine opportunities to re-open UK factories and that Arcadia will try to bring more production to British shores.
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NewsReiss to launch anniversary collection and push overseas expansion
Premium retailer Reiss is to launch a new range to mark its anniversary this year and is continuing to expand overseas.
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NewsFrench connection boss hits out at upward only rent reviews
French Connection chief executive Stephen Marks has hit out at upward only rent reviews, asking the government to review the law.