More online retail – Page 114
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OpinionComment: John Lewis demonstrates that management basics remain essential
John Lewis’s 150th anniversary serves as a reminder of the importance of outstanding leadership, continuity and commitment to values at a time when the frequency of retail management changes is beginning to rival that of football managers.
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OpinionComment: Walgreens and Boots demonstrate importance of customer loyalty
Whether walking into a store anywhere across the globe or connecting online, it remains true that creating customer loyalty is at the heart of successful retail.
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Opinion
Nick Bubb’s verdict: Poundland - everywhere to run, nothing to hide
Companies don’t usually hide good news, so it’s not surprising that Poundland now seems happier to talk about like-for-like sales growth.
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OpinionComment: M&S’s reshuffle raises questions on succession
Marks & Spencer perhaps flagged the shape of things to come for retail more widely when it rejigged top management responsibilities this week.
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InterviewQ&A: Bathstore chief executive Gary Favell on the management buyout
The management team at Bathstore has bought out the bathroom retailer from turnaround specialist Endless with the backing of US billionaire Warren Stephens.
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AnalysisOcado’s first half results: What the analysts say
Find out what the analysts make of Ocado’s move into the black by generating £7.5m pre-tax profit before exceptionals in its first half.
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Opinion
Comment: Dixons' multichannel model brings online sales success
As it prepared to merge with Carphone Warehouse, electricals giant Dixons looked in good shape as it issued prelims showing a rise in sales and profits.
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AnalysisFashion price tracker: Weekly womenswear data
Keep track of womenswear retailers’ average online price per item and percentage of products on markdown.
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AnalysisRetail Week launches its first 24-hour hackathon
Retail Week is launching the first Retail Week Hackathon, affording retailers crucial insight into creating the ultimate customer experience.
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AnalysisAnalysis: How Asda plans to become the UK's most convenient grocer
Asda is on a drive to make it more convenient to shop at the grocer by investing heavily in its multichannel delivery methods.
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AnalysisMy retail life: Philippe Chainieux, managing director, Made.com
Philippe Chainieux, managing director of Made.com, speaks to Retail Week about his life working in retail.
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OpinionRetail surgery: How can we use digital marketing to attract more shoppers?
Smartphones and tablets have become a ubiquitous part of people’s lives, with shoppers now instinctively turning to their phones throughout the day for a multitude of reasons.
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OpinionComment: Amazon’s Firefly sets the stage for next etail battleground
Not content with selling you everything from a Gangsta Rap colouring book to canned unicorn meat (yes, really), Amazon has revealed the latest step in its journey towards world domination.
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AnalysisStore review: Sofa.com Vs Holland & Barrett
Julie Oxberry, managing director at Household shares her views on the in-store personality of Sofa.com and Holland & Barrett.
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AnalysisDixons' full-year results: What the analysts say
Electricals group Dixons, which intends to merge with Carphone Warehouse, issued preliminary results today. Retail Week looks at what the analysts said.
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AnalysisAnalysis: How multichannel retailers rank by online sales
As Dixons breaks through the £1bn online sales barrier - equivalent to a quarter of Amazon’s £4bn UK retail sales - Retail Week Knowledge Bank looks at how it compares to other multichannel players.
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OpinionComment: Tesco must rekindle emotional connections with customers
Tesco boss Philip Clarke is likely to face a rough ride at its AGM on Friday (June 28th) as he addresses the retailer’s increasingly impatient base of shareholders at the AGM.
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OpinionComment: Sports Direct flexes its financial and retail muscles
Last week it was revealed that Mike Ashley’s Sports Direct has bought a 4.8% stake in MySale, an online fashion discounter.
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Interview
Q&A: Clarks, UK & Ireland director of channels, Richard Houlton
Richard Houlton, UK & Ireland director of channels of Clarks lets Retail Week walk a mile in his shoes as he talks about his life in retail.
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OpinionComment: Lightning strikes twice at Asos as warehouse hit by fire
Lightning never strikes twice, the saying goes. But sadly for Asos, that’s not the case in reality.

















