More online retail – Page 128
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AnalysisReview of the year: How multichannel grocery took off in 2013
The grocers’ multichannel efforts shifted up a gear in 2013. Here are some of the main developments:
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OpinionVideo: Jessops' ad fails to capture real benefits of staff expertise
Jessops’ new campaign stars its owner and Dragons’ Den stalwart Peter Jones attempting to show off the camera retailer’s expert customer service.
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OpinionRetail surgery: What are the most important parts of an online security strategy?
What are the most important factors retailers need to consider when developing a security strategy?
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InterviewAlan White interview: transforming N Brown from a catalogue business into an online titan
After 25 years at N Brown, chief executive Alan White retired last month. Retail Week talks to the king of home shopping about the structural change he has navigated and working in a niche market.
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AnalysisIn pictures: 7 great Christmas innovations
Christmas is no longer just a time for giving. It’s also a time for adverts, Sales, and increasingly, innovation. Rebecca Thomson charts some of the best ideas to emerge in the past two months
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AnalysisAnalysis: The 10 most popular store galleries of 2013
Retail Week looks back over the 10 most popular store galleries of 2013.
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AnalysisVideo: John Lewis second in YouTube's most viewed ads of 2013
John Lewis was pipped to the post on YouTube’s top 10 ads of 2013, coming in second behind mineral water brand Evian’s dancing babies advert.
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AnalysisInfographic: Shoppers spurn click-and-collect use
Grocery shoppers have shunned click-and-collect despite retailers’ investment in the channel.
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AnalysisAnalysis: The 7 biggest multichannel stories of 2013
Retail Week looks back over the 7 most popular multichannel stories from 2013.
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AnalysisAt a glance: Tesco’s new etail investment Lazada
Tesco has taken a minority stake in Southeast Asian online retailer Lazada. Retail Week takes a look at the company’s vital statistics.
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OpinionComment: It's too early to call Christmas just yet
Late last month I was asked to present to a German company on the latest retail trends and developments from around the world.
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OpinionComment: The four main delivery trends of 2013
UK consumers will wait at home for an average of over 140 minutes for online shopping deliveries this Christmas, costing the country an equivalent of over £850m. There is clearly a way to go to ensure that the retail back end catches up with the promise of an omnichannel world.
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OpinionBlog: Harris + Hoole holds a hackathon for mobile app ideas
If you’re ever unsure about what to do next to improve your mobile app, it’s worth taking a leaf out of Harris + Hoole’s book.
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AnalysisMapped: London's retail and technology start-ups
London is full to bursting of innovative technology start-ups, many of which are directly or indirectly related to retail.
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OpinionRetail surgery: How can online clothing retailers overcome buyer hesitation?
How can online clothing retailers overcome buyer hesitation?
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OpinionComment: Are retailers becoming media companies that happen to sell products?
Tesco was back in the news this week, after Philip Clarke once again claimed that the grocer’s strategy will ultimately lead it to success – despite its third quarter like-for-like fall in sales.
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AnalysisData: Retailers and shoppers embrace Black Friday
Black Friday deals helped drive footfall last week as Christmas shopping kicked off in earnest.
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OpinionComment: Amazon drones are not just pie in the sky
An inspired vision of the future for online delivery or an extravagant PR stunt designed to coincide with Cyber Monday?
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AnalysisAnalysis: The 6 biggest retail technology stories of 2013
Retail Week looks back over the 6 biggest retail technology stories from 2013.
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OpinionComment: Use social media to turn customers into advocates
Truly customer-centric retailers are thin on the ground. An exception is Ao.com (formerly Appliances Online).