More online retail – Page 131
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AnalysisAnalysis: Technological innovations track the impact of shopping centres experiences
Digital and technological innovations mean the impact of experiential activities on shopper behaviour can be tracked more closely than ever before. Laura Heywood finds out how retailers and landlords are benefiting.
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OpinionRetail surgery: How can I be prepared for peaks in demand and stop online services from falling over?
When months of planning have gone into preparing for a launch or for peak shopping season, no one wants their site to fall at the last hurdle.
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OpinionBlog: Pets at Home on going mobile
Why go mobile? That’s the question many retailers are wrestling with at the moment and there are many watching the trendsetters for evidence of ROI.
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OpinionComment: Big Brother really is watching at Morrisons
Morrisons has recently teamed up with Telefónica Dynamic Insights, the data arm of the O2 mobile network, to target consumers who shop at other grocers.
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AnalysisHalfords: six ways boss Matt Davies has improved performance
Motor accessories and cycling specialist Halfords is in the midst of a turnaround under chief executive Matt Davies.
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OpinionComment: Is innovation in retail ambitious enough?
We retailers can justifiably be proud of our ability to innovate - it’s in our blood. Day-in, day-out we create new products, new store and online experiences and a never-ending array of promotional mechanics.
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Opinion
Comment: Online entry won’t halt Morrisons decline
Morrisons is hoping to be showered with the riches of online and convenience, but in reality the belated entry into both has inflicted serious damage on the grocer. 2014/15 is set to be a painful year of slowly clawing back shoppers, rather than the breakthrough the grocer so badly needs.
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AnalysisMobile phone data: What do retailers need to know?
Morrisons has successfully used mobile phone location data to encourage new shoppers into its stores.
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OpinionBlog: Very's Edit shows why editorial content is so important
Very Edit is not a new app, but it’s one that deserves a mention. The app is an editorial endeavour, providing shoppers with fashion magazine-style content in a similar vein to Asos’ print magazine.
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OpinionComment: A very merry mobile Christmas and what that means for retailers in-store
It’s interesting to see that since our last post, John Lewis is predicting that 2013 will be the first “mobile Christmas”, when sales on smartphones and tablets are expected to overtake sales on desktops on Christmas Day.
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OpinionComment: Digital advisory boards could prove vital in 2014
Only Thomas Cook among the FTSE 250 have taken the plunge in appointing a digital advisory board (DAB) citing its digital strategy as a key element of its turnaround.
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AnalysisAnalysis: Why Ebay's Shutl purchase is only part of the fulfilment story
EBay’s purchase of Shutl is the latest in a long list of delivery innovations and launches in retail this year. Rebecca Thomson takes a look at how this crucial battleground is developing.
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OpinionComment: Technology can't replace retail basics
What a weird and wonderful retail world we inhabit. Retail Week’s September Technology supplement talked about the blurring of the boundaries between the virtual and physical space.
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OpinionComment: Product exclusivity breeds success in the world of retail
While M&S’s reluctance to launch a full online food shopping offer perplexes some, the success of its bricks-and-mortar food stores provides a masterclass in how shops can thrive even as ecommerce grows.
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AnalysisAnalysis: Why technology innovation is becoming as important as product innovation
Technological innovation is radically changing shopping and retailers have realised they can’t be passive observers in this process. Rebecca Thomson finds out what they are doing.
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AnalysisM&S interims preview: A tale of two businesses
When Marks & Spencer posts first-half results next Tuesday the likelihood is that they will once again tell a now familiar tale of two businesses.
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OpinionComment: British etail leaders remain world’s best
Charged with developing and future-proofing the sales channel broadly regarded as having the biggest potential for growth in British retail, these individuals must be prepared to be leaders of innovation.
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OpinionComment: Forget omnichannel, isn’t it all just retail?
Omnichannel, multichannel or just plain retail. Does the term by which the industry refers to the proliferation of ways it can interact and transact with its customers matter?
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Opinion
Blog: Personally designed diamonds on iPads at DeBeers
The luxury market has often excelled in the digital sphere – it has the money to spend and the motivation because brands are keen to try something that will make them stand out.
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AnalysisAnalysis: How are etailers investing and innovating to rip down barriers to online shopping?
The quest to make online shopping as quick and convenient as possible has accelerated this year as retailers excelled themselves with slick fulfilment and innovative partnerships.