More online retail – Page 147
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OpinionComment: Multichannel success for fashion and homeware retailer Next
Next’s full-year figures showed that the fashion powerhouse remains a pastmaster in multichannel retailing.
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OpinionBlog: Retailers may need more customer-collaboration business models
It’s no secret the internet has transformed the way retailers must run their businesses.
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OpinionBlog: Regent Street's online hub curates social media content
The Crown Estate, the team behind Regent Street, has launched an online hub to pull together social media content about the West End destination from around the web.
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Opinion
Blog: With great brands come great design challenges
Jigsaw24 is the largest supplier of Apple products to the UK’s creative industry. With such tech savvy customers, the company’s site needed to hit the mark in terms of user experience.
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OpinionBlog: How to make blogs work for your brand
Every single week retailers and brands blow between £20,000 to £40,000 on social media which give little, if any, return.
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AnalysisInternational analysis: Inditex wise to focus on existing markets
Inditex president Pablo Isla revealed last week that it will not be expanding internationally at the same pace as in recent years.
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AnalysisAnalysis: Is etailer Ocado the answer to Morrisons’ prayers?
Morrisons is the laggard of the big four grocers. Can a tie-up with etailer Ocado give it a much-needed fillip?
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AnalysisSites: Direct-golf Vs Golfonline
Jim Brigden, chief commercial officer at iProspect, shares his view of good and bad sites.
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OpinionBlog: River Island uses augmented reality for Rihanna collection
UK fashion retailer River Island is using augmented reality technology to offer interactive content around the launch of the Rihanna for River Island collection.
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OpinionBlog: Last chance to enter BT Retail Week Technology Awards
There’s just a few days left to get your entries in for the BT Retail Week Technology Awards.
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OpinionBlog: The two unlikely keys to omnichannel success
Collaboration in retail supply chains, both the sharing of infrastructure, like shared trucks and warehouses, or the sharing of data, would give great benefits to retailers and their customers.
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AnalysisOracle Retail Week Awards: Sir Philip Green – taking retail to new levels
Sir Philip Green, winner of this year’s Outstanding Contribution to Retail award, talks about building his empire, US success and doing his bit for the industry.
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AnalysisAnalysis: There’s more than one way to keep the tills ringing
Tesco turned up the pressure on price again this week with its Price Promise scheme. But price isn’t everything.
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OpinionBlog: Ted Baker comes top of the social networking class
Retailers unsure of how to use Twitter and Facebook should take a leaf out of Ted Baker’s book, which is a star pupil when it comes to using social networks.
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AnalysisOracle Retail Week Awards: How John Lewis led the way and outperformed its rivals
John Lewis won both Oracle Retailer of the Year and Brandbank Multichannel Retailer of the Year. Managing director Andy Street talks about its success.
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AnalysisOracle Retail Week Awards: Asos’ appeal makes it a global star
Fashion specialist Asos is named the 2013 PayLater Pure-Play Etailer of the Year following a storming performance in 2012.
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AnalysisVideo: Customer service critical to specialist retailers' survival, says Dixons' Seb James
The overhaul of Dixons’ dismal customer service reputation has been critical in turning around the fortunes of the electricals retailer, delegates at Retail Week Live heard.
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AnalysisVideo: Argos boss questions the need for store staff in digital world
Argos managing director John Walden has warned that the role of the store sales person is under threat because of the depth of product information available digitally.
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OpinionComment: Is the Morrisons and Ocado tie-up a good idea?
It’s always nice to be vindicated, or, to paraphrase Keynes, it is better to be roughly right than precisely wrong.
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AnalysisVideo: Debenhams' Cristofoli - ‘Anonymous’ consumers demanding better service
The growth of “digital anonymity” is presenting a whole new set of customer services challenges to retailers, according to Debenhams’ marketing director.