More online retail – Page 199
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OpinionIs multichannel worth the money?
Investment in ecommerce and creating a multichannel customer experience is no longer optional according to the many retailers I’ve seen present at various ecommerce events in the past couple of weeks.
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AnalysisLike-for-like sales: time for a different measure?
Like-for-like sales figures are the measure the retail industry has traditionally judged itself on. But how relevant are they in the multichannel world and what can replace them?
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AnalysisAs e-readers launch, is it the last chapter for bookshops?
As Amazon launches its Kindle e-reader in the UK, George MacDonald asks if it will bring about bookshops’ demise, or if the world of print will prove resilient
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OpinionRetail can close the online divide
We need to start a wide-ranging national effort to ensure that as many people as possible are brought into the digital world.
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OpinionTwitter.com/Twelpforce
Best Buy has a reputation for excellent customer service and online savvy that has its UK rivals worried even before its debut here next year. Some of its efforts in social media are examples of both.
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OpinionTesco bids to step out of Asos’s online shadow
Tesco has launched what has widely been reported as its challenge to Asos; its much anticipated online clothing offer.
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OpinionConsumers go upwardly mobile
Retailers who believe that m-commerce is a long way off should think again with the news that there will be two mobile phone subscriptions for every three people in the world by the end of this year.The announcement, from the International Telecommunication Union (ITU), that there will be 4.6 billion ...
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OpinionSocial media is ideal for online ads
Despite the growing evidence that customers spend more of their time these days online, retailers valiantly cling to traditional and long understood media like TVand press — Just 20% of retail media spend goes online.
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OpinionRugby.com/iphone allows users to create their own shirt designs
Several cutting-edge technologies – mass customisation, QR barcodes and oversized touchscreen store displays – are cleverly combined in the latest campaign by Ralph Lauren sub-brand Rugby.
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AnalysisNo more online excuses?
As etail continues to outpace other markets, retail giants such as Zara and Gap are finally gearing up to take the plunge online. Is there any reason for other laggards not to join them, asks Lisa Berwin
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OpinionRetail surgery: Ensuring customers can pass online CAPTCHA tests
We ask that customers complete a CAPTCHA test when they sign up for our website. How can we make sure that it is a test they can pass?
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OpinionBetter late than never for fast fashion online
In the space of a week, both the giants of fast fashion retailing — Zara and H&M — have overcome their resistance to selling online.
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OpinionSecond chance for internet sales with global ecommerce
The disclosure of the vast sums of money being spent in virtual world Second Life proves the possibilities of the web as a global marketplace for retailers.
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Analysis50 retail websites you have to visit
Whether pure play or multichannel, online retailers have mushroomed and grown in sophistication. But who do the online retail experts rate as the best in class? Retail Week finds out.
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AnalysisNeed to know: Delivery charges
Asos has raised the delivery bar yet again by offering free returns, but what do online shoppers now expect and is it worth trying to keep up with the competition?
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OpinionRetail surgery: Launching a US website
We are looking into launching a US website. Should we dispatch orders from our UK distribution centre or set up locally?
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OpinionRetail demands more online rising stars
At last week’s Retail Week Rising Stars Awards the number of glamorous, successful and technology-savvy ladies in the room showed just how well retail is adapting to ecommerce.
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OpinionPreaching to the unconverted
There’s no doubt over the internet’s success as a retail channel. However, behind this success there are many factors that have changed over time, including the consumer.
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AnalysisChristmas online: ’Tis the season to be jolly (and organised)
What do retailers need to think about to make sure that their online trading goes off without a hitch this Christmas, asks Joanna Perry