More online retail – Page 29
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AnalysisFive lessons from Christmas retailers must act on to nail peak 2021
Christmas 2020 might have been unique, but it produced learnings that will be crucial for all retailers as they navigate a much-changed market. Here are five key lessons taken from Retail Week’s Christmas 2020: Learnings for the year ahead report that retailers need to act on now to nail peak 2021.
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AnalysisReview: Ted Baker’s shopping livestream – hit or miss?
Ted Baker unveiled a livestream shopping experience last week with the aim of bridging the gap between physical and digital. But can it emulate the livestream success seen in China? Retail Week reviews what worked and what didn’t.
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AnalysisWatch: John Lewis, Dixons Carphone and Watches of Switzerland’s virtual shopping reviewed
Virtual shopping has become increasingly common over the past year as retailers try to bring staff expertise and service to the online shopper. How do the services offered by some of retail’s biggest chains compare? And do they match up to the in-store experience? Grace Bowden reports.
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AnalysisIs John Lewis at risk of becoming a ‘middle-class Argos’?
John Lewis Partnership’s first full-year loss in its history revealed the scale of disruption affecting the retailer, particularly its eponymous department store division.
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Analysis‘Google is god’: Why retailers must maximise online search in 2021
Retail Week’s inaugural Ecommerce 2021 report surveyed 1,000 UK shoppers to find out how they start their online shopping journeys and where SEO fits in, their key drivers to spend and which retailers offer the best online UX.
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AnalysisThe Big Question: Will raising rates on warehouses really save the high street?
After chancellor Rishi Sunak delayed the findings of the Treasury’s business rates review until the autumn, we ask experts whether the proposal from Dixons Carphone boss Alex Baldock and Next chief executive Lord Wolfson to increase rates paid by warehouses is the way to revamp the system
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OpinionEbay UK boss Murray Lambell: ‘Online and offline – it isn’t a binary game of winner takes all’
Over the past year, many have tried to pit ecommerce against physical stores. And with the regrettable loss of some big brands from our high streets it’s an easy assumption to make.
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AnalysisAnalysis: What’s the best alternative to the broken business rates system?
Everyone seems to agree the UK’s outdated business rates are broken and its many detractors claim the system is crippling hopes of retail recovery post-lockdown. Yet there is less unanimity about finding a fairer alternative, as Mark Faithfull discovers.
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OpinionErin Brookes: ‘There is no doubt that further retail consolidation is coming’
Green shoots of optimism may be germinating, but it is certain that the last 12 months have left an irreversible imprint on the UK’s retail industry.
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DataData: Biggest factors motivating online consumer spending revealed
Retail Week’s inaugural Ecommerce 2021 report surveyed 1,000 UK shoppers to uncover what is driving them to purchase, where they are starting their online shopping journeys and which retailers are winning in UX.
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Opinion‘Road to freedom will still be a long journey to retail normality’
The country, and therefore retail, is on a “one-way road to freedom” as prime minister Boris Johnson put it when he unveiled a route out of lockdown.
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InterviewInterview: How grocery delivery firm Weezy plans to take localism national
Since its launch, Weezy has ridden the pandemic-driven wave of online home delivery growth. They speak to Retail Week about how they plan to harness the rise of localism to stand out in an increasingly competitive market.
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Opinion
Lisa Byfield-Green: ‘As Amazon grows, many retailers still struggle with online basics’
Online will remain the fastest-growing channel even when stores reopen, but are retailers really prepared?
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AnalysisData: The sectors that thrived online over Christmas – and what it means for 2021
Online was undoubtedly the big winner of Christmas 2020. Retail Week’s latest report delves into which sectors benefited most from the shift to ecommerce and what that means for the year ahead.
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InterviewInterview: Beauty Pie founder Marcia Kilgore – the retail rebel
Serial entrepreneur Marcia Kilgore tells Retail Week about the conversation that triggered her retail rebellion, driving growth in a pandemic and the Weston family advice that inspired her to start Beauty Pie.
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AnalysisWorldview: How Chinese retail lit a fire under its Covid-19 recovery
In the first instalment of our new Worldview series gleaning insight and inspiration from global markets, Eliam Huang analyses how China is bouncing back from Covid-19.
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AnalysisDo you really need shops? Lessons from Cath Kidston, Karen Millen and Coast
As pureplays Boohoo and Asos scoop up the brand rights to former high street darlings Debenhams and Topshop, switching them to online only, Retail Week gleans lessons from brands that have already ditched their stores.
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AnalysisAnalysis: How Ocado plans to make up for lost time
At the beginning of the coronavirus pandemic, when demand for grocery home delivery jumped overnight, many would have predicted that no business in UK food retail was better placed to take advantage than Ocado.
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AnalysisSix ways to fast-track ecommerce strategy in 2021
Online sales have soared 46% year on year, with the pandemic changing consumer shopping behaviour as we know it. As RWRC’s Accelerating Ecommerce Week kicks off, we look at the steps retailers must take to expedite their digital propositions.