More online retail – Page 64
-
AnalysisPersonalisation: Is data your next decision-maker?
Personalisation has become the top priority for retailers and etailers, but as Ben Cooper reports, it’s a complex business to get it right behind the scenes.
-
AnalysisGetting personal: What is possible with personalisation?
Personalisation is still at a nascent stage, but it is already boosting business for retailers including Sephora, Shop Direct and Jack Wills.
-
OpinionOpinion: WeChat – What Western brands need to know
With more than 700 million consumers using it daily, brands targeting Chinese consumers need a WeChat strategy.
-
OpinionDoes Royal Mail strike spell Black Friday chaos?
Royal Mail workers have voted to strike over a dispute linked to pensions, pay and jobs.
-
OpinionOpinion: Retailers must invest in what Amazon can’t do
Ever-speedy delivery, subscription models, an online video streaming service, voice-automated ordering and a sizeable grocery business in the shape of Whole Foods.
-
OpinionDon’t let retail become the next ‘nasty’ industry
Business practices that don’t prioritise customer service can reflect on a whole sector. Retailers should be wary of repeating Ryanair’s mistakes.
-
AnalysisFive things we learned from Shop Direct’s full years
Shop Direct posted its fifth consecutive year of growing sales and profits – and boss Alex Baldock is confident the business is on track to make it six.
-
AnalysisAnalysis: Retailers making the most of in store
How can retailers make people put down their smartphones and go shopping? Gemma Goldfingle investigates the latest developments in experiential retail
-
OpinionDisrupt or be disrupted? A question for retailers
Amazon is the ultimate disruptor of retail. First it was online retailing with faster and faster delivery, then it was subscription models with Amazon Prime, and the internet of things with the dash button.
-
OpinionGrocers must come clean about cost of online delivery
Marks & Spencer became the latest retailer to take its grocery business online this week when it lifted the lid on a one-hour delivery trial.
-
OpinionKeynote: How small is becoming the new big
Big is beautiful has been the maxim of successful retail for decades, but perhaps things are changing.
-
OpinionOpinion: From start-up to big corporate and back again
Zalando has gone from start-up to retail titan in under a decade and is now partnering with smaller businesses – why aren’t more retailers following suit?
-
AnalysisAnalysis: How big could Boohoo’s brands become?
Boohoo may have reported its usual stellar set of results this morning, but there was one big difference.
-
Report StoreThe Top 30 UK Multichannel Retailers
The big hitters mastering seamless cross-channel retail
-
OpinionBlog: Fancy a Saturday night ruby? Try M&S instead
It’s finally happened. M&S have started selling food online. But this isn’t any online debut, this is an M&S online debut.
-
AnalysisAnalysis: The need for faster fulfilment in grocery
The fight for the fastest delivery has never been more ferocious as the major UK grocers battle for consumer spend.
-
AnalysisOnline secret shopper: A French Connection faux pas
French Connection's losses may have shrunk in the six months to the end of July, but by no means is it out of the woods.
-
OpinionOpinion: Is Amazon trying to be the next John Lewis?
The future is not looking golden for the UK’s ‘Never Knowingly Undersold’ high-street stalwart, John Lewis.
-
AnalysisHow to ensure your ecommerce offering is world-class
Following Retail Week’s inaugural Tech.event, Isobel Chillman asks how retailers can ensure their digital evolution creates the best possible experience for consumers.
-
AnalysisAnalysis: Top takeaways from day two at Tech.
As the second and final day of Tech. powered by Retail Week draws to a close, we look at the key themes and tangible takeaways that surfaced.