More online retail – Page 80
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AnalysisOnline secret shopper: Three ways M&S can engage with customers
Following another M&S clothing sales fall (8.9% – the biggest in 10 years), what role can online play in engaging customers to drive growth?
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OpinionOpinion: Dollar Shave Club deal shows shape of retail to come
This holiday period is often called the ’silly season’. But recent deals show that making M&A hay in the summertime can be anything but silly.
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AnalysisAnalysis: Recession lessons that will help retailers trade through Brexit
As retailers prepare for any Brexit storm, we look at what can be learned from the success stories of the recent recession.
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AnalysisBig box, little box, cardboard box: Why big retailers are shrinking
Big-box retailers are branching out of retail parks and adopting new channels such as smaller high street stores to target new shoppers.
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AnalysisWatch: How can supply chain execs drive omnichannel profitability?
Current supply chains are not fit for purpose to deliver a successful omnichannel offering, claim 86% of retailers, so how can that be fixed?
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AnalysisAnalysis: 10 key performance indicators for the new retailing world
Retailers increasingly realise that they need to respond to new dynamics such as a shift from transactions to relationships.
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OpinionOpinion: Why retailers need negative reviews, and what to do with them
The rise of online retail has given shoppers more avenues than ever to offer feedback. How should retailers respond to negative reviews?
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AnalysisAnalysis: Carrefour China targets convenience expansion
Carrefour’s Chinese business is to open between 40 and 50 new convenience stores in Shanghai by the end of this year.
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OpinionBlog: Brexit and the rise of the retail robot
Our jobs are being replaced by robots. We’ve all read worrying headlines of that ilk that paint a scary picture of what life will be like in the future.
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AnalysisAnalysis: Why Rakuten could be stuck in a fatal decline
In its latest financial results, the Japanese etailer Rakuten has revealed that it is failing to keep pace with its rivals in the digital space.
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OpinionOpinion: How tech can help grocers compete with food start-ups
Over the past two decades, the process of shopping has been drastically altered by the rise of ecommerce, dominated by Amazon and eBay.
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AnalysisAnalysis: Why Boohoo is soaring while New Look stutters
New Look reported a rare off quarter yesterday, as profits and sales slid amid Brexit nerves, miserable June weather and tough comparables.
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CartoonBlower’s retail cartoon: Amazon Prime unveils its Prime Air fleet
Cartoonist Patrick Blower on Amazon’s latest attempt to dominate the US ecommerce supply chain.
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AnalysisAnalysis: Morrisons' extended deal with Ocado - the pros and cons
Morrisons has just renegotiated its deal with online grocer Ocado as the supermarket attempts to grow a profitable ecommerce business.
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OpinionOpinion: July sales figures give space to prepare for turbulence
There was welcome news today in the latest BRC and KPMG sales data. Total retail sales growth in July was the best since January, and like-for-likes also advanced.
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OpinionOpinion: Morrisons move highlights challenges of online grocery
Morrisons’ renegotiation of its tie-up with Ocado highlights the difficulties grocers face in running a profitable online food business.
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AnalysisEtail evolution: A look at Tesco’s website through the years
Tesco first launched its ecommerce site back in 2000. How and why has the supermarket developed its online offer since it emerged?
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InterviewInterview: Body Shop’s UK boss on being the world's most ethical retailer
The Body Shop’s UK managing director Simon Coble talks to Retail Week about the retailer’s ambitious expansion plans online and in-store.
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DataData: Smartphone ownership rises to 76% among grocery shoppers
Smartphone and tablet ownership has grown rapidly among grocery shoppers since 2012, according to IGD ShopperVista data.
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OpinionOpinion: The secret of retail tech innovation? Never forget the customer
While I spend most of my working life looking to the future, I’m not afraid to take inspiration from the past.