All Multichannel articles – Page 109
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OpinionComment: Online sales are all that are keeping some retailers alive
When the financial crisis bit, businesses – particularly heavily indebted ones – were saved by an injection of low interest rates.
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NewsAnswer our retailer survey to win tickets to the BT Retail Week Technology Awards
How far have you come in using data to drive loyalty? Complete our quick survey for a chance to win two free tickets to the BT Retail Week Technology Awards.
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OpinionRetail surgery: What can retail boards do in 2014 to increase profit margin?
Part of the challenge for retail boards is that digitally-enabled customers are interacting with their businesses in ways that drive up operational complexity. What do retailers need to do to reverse this trend?
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AnalysisVideo: Inside Harrods’ fully automated distribution centre
Luxury retailer Harrods granted Retail Week an exclusive look behind the scenes at its state-of-the-art warehouse in Thatcham, West Berkshire.
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OpinionComment: Sunday trading laws in the UK – is the customer still king?
We are living in the age of the customer when traditional bricks-and-mortar retailers are pitched against e-commerce shopping and omnichannel retailing that creates a seamless integrated customer experience.
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NewsM&S Collection's success shows clothing moving in right direction, Bolland says
Fashion improvements and in-store changes helped Marks & Spencer post an increase in clothing like-for-likes in the fourth quarter, chief executive Marc Bolland maintained.
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NewsBrighton shopping centre trials two-hour store to door deliveries
Brighton’s Churchill Square shopping centre will trial a two-hour store to door delivery service from this week.
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AnalysisAnalysis: The six secrets of working with bloggers
How can retailers improve the way they work with bloggers? Jo Middleton, creator of the blog Slummy Single Mummy, explains what retailers should do.
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OpinionComment: Save our supermarkets from a ghost-town fate
It is no news that high streets are facing stiff competition from online platforms and out-of-town shopping centres.
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OpinionRetail surgery: Should Sunday trading hours be reformed?
The birth of online shopping opened up a whole new experience for shoppers – they’re now accustomed to a certain level of convenience.
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AnalysisNeed to know: Kingfisher's proposed acquisition of Mr Bricolage
Provided competition laws don’t get in the way, the acquisition of Mr Bricolage would make Kingfisher the leading French home improvement group.
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OpinionComment: It’s not plain sailing for luxury groups in China
Despite the obvious ongoing opportunity the global luxury market is becoming more difficult for luxury retailers to navigate.
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NewsJaeger boosts ecommerce team with three new hires
Jaeger has boosted its ecommerce team with three new hires, including the appointment of former Mothercare head of ecommerce Simon Spencelayh to the same role.
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OpinionMalcom Walker: Iceland boss on why the UK needs infrastructure investment
Retail is being held back by poor roads and patchy online coverage
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NewsEdinburgh Woollen Mill extends multi-fascia store format pilot
Edinburgh Woollen Mill is extending its pilot of a multi-fascia format which pulls its Peacocks, EWM and Ponden Mill fascias under one roof.
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NewsMarks & Spencer to offer online order collection from 4,300 locations in France
Marks & Spencer is to tap into a network of 4,300 online order collection points in France as it increasingly adopts a multichannel approach to international expansion.
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InterviewInterview: Asos technology boss on its IT investment plans
Asos is investing millions in its IT. Chief information officer Pete Marsden explains how he plans to make sure its technology is underpinning its phenomenal growth.
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OpinionComment: Can M&S replicate international success at home?
Marks & Spencer’s international growth could re-invigorate the business at home and away.
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AnalysisApril Fools' Day 2014: The best wind-ups from retailers
Retailers have launched a series of pranks this morning to fool customers on April Fools’ Day.
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NewsFindel sales up as it expects 'substantial' pre-tax profit growth
Express Gifts owner Findel revealed sales jumped 5% in its full year as it expects profits to be “substantially” ahead year on year.