All Multichannel articles – Page 106
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NewsCarphone Warehouse and electricals giant Dixons unveil merger deal
Mobile phones specialist Carphone Warehouse and electricals giant Dixons have unveiled terms of a merger to create a £4bn technology retail giant.
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AnalysisAnalysis: Shop Direct invests in its made-to-measure sites
From Asos to eBay and Amazon, etailers across the industry owe a significant portion of their success to the way they use IT.
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NewsBreakfast briefing: Retail news on Amazon, JD Sports, the Co-op and more
Retail news round-up on May 14, 2014: Amazon launches dress store, Co-op board member exits, Card Factory cuts IPO price and more.
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AnalysisAnalysis: BRC-KPMG April Retail Sales Monitor, sector by sector
UK retail sales sprang back in April when they rose 4.2% on a like-for-like basis boosted by Easter, according to the BRC KPMG Retail Sales Monitor.
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OpinionComment: Would a Dixons/Carphone deal be retail’s first m-commerce merger?
The likely tie-up between Carphone warehouse and Dixons might in future come to be seen as retail’s first big m-commerce merger.
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OpinionComment: Tesco smartphone makes sense as tech becomes a retail battleground
Last week Tesco revealed that it is to launch its own smartphone this year.
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NewsMorrisons to roll out click-and-collect locker service in stores
Morrisons is rolling out a network of lockers to its stores that will allow shoppers to pick up click-and-collect parcels.
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OpinionComment: M&S website is its flagship store, as balance shifts to digital
As digital commerce continues to grow, many retailers are beginning to set objectives aimed at balancing sales between bricks and clicks.
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AnalysisVideo: Shop Direct 'speed dates' with innovative Israeli tech start-ups
Shop Direct visited Tel Aviv to meet with 26 tech start-ups. Retail Week finds out why the etailer is seeking out Israeli firms.
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AnalysisAnalysis: How UK retail is embracing Israeli innovation
Israel is rivaling Silicon Valley in developing innovative technology and retailers are capitalising on the country’s bustling start-up scene.
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OpinionComment: Product proliferation and brand dilution
Most retailers offer too many product options. This has evolved over time. I believe there is some confusion over what choice really means.
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AnalysisWebinar: Online customer reviews should be leveraged to boost bottom lines
Online customer reviews will become a currency if leveraged effectively, according to Retail Week’s and Trustpilot’s webinar.
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NewsTesco concluding major staff restructure to drive multichannel growth
Tesco is close to concluding a major staff restructure across its entire business as it seeks to fulfill its multichannel ambitions.
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NewsAsda rolls out same-day delivery service across 250 click-and-collect points
Asda has introduced same-day delivery at 250 of its click-and-collect points after a trial on the London Underground.
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NewsWaitrose boss Price: 'We succeed by being everything the discounters aren't’
Grocer Waitrose expects continued success in a rapidly changing food retail environment by being “everything the discounters aren’t”, managing director Mark Price has said.
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OpinionComment: Using new technology to personalise the shopping experience
Many big-name retailers are making customer insights central to all big decisions, using new technology to personalise the experience.
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Analysis
Analysis: How can retailers stay ahead in the m-commerce race?
Rising smartphone and tablet ownership has led to an explosion in mobile shopping, which is taking a greater share of spend each year.
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AnalysisAnalysis: Emerging retail technology uncovers crucial customer insights
From speak-to-locate apps to geofencing systems, retailers are using cutting-edge technology to make customer insights central.
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News
John Lewis to trial convenience store click-and-collect format at St Pancras
John Lewis is to pilot a convenience store format with click-and-collect facilities inside London’s St Pancras train station.
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OpinionComment: Understanding the shopper’s journey to purchase
As retailers, we know all too well that shoppers want convenience, speed and choice – they want to shop anytime, anywhere, on any device.

















