All Multichannel articles – Page 115
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AnalysisIn numbers: Online purchasing patterns over Christmas 2013
Deloitte asked 3,000 customers how they shopped over Christmas 2013, and found 44% claimed to have bought more online compared to 2012.
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OpinionBlog: Retailers battle it out in Retail Week's 2014 Omni-lympics
As the world turns its attention to the Winter Olympics, today sees the launch of our own retail-specific games - The 2014 Omni-lympics.
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AnalysisAnalysis: Monsoon Accessorize boss John Browett reveals four-year growth strategy
Monsoon Accessorize boss John Browett reveals how he plans to drive growth at the fashion retailer after he pulled it back into the black in its 40th year.
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NewsNew Look third-quarter sales rise driven by online
Fashion retailer New Look has reported an increase in sales in the third quarter when it defied “difficult” conditions.
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NewsDunelm first-half profits rise despite like-for-like sales slip
Homewares retailer Dunelm has reported a rise in profits despite a decline in like-for-likes sales in the first half.
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AnalysisPeople: The 7 highest profile job moves in January
It wasn’t just Justin King who announced he was leaving - January was a busy month for retail job moves.
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OpinionComment: Retailers must consider new technology's return on investment
Across the retail sector a lot of effort is going into finding creative ways of using technology to create new customer experiences.The question is, will that investment trickle down into a return for the business, or is it just window dressing?Marc Jacobs recently revealed that it plans to open a ...
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NewsMonsoon Accessorize 'back on track' under new boss John Browett
Monsoon Accessorize celebrated a happy anniversary after returning to the black last year under new chief executive John Browett.
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OpinionRetail surgery: What is the best way to adopt new technology?
Despite vast investment, retail IT projects routinely fail to deliver. Retailers spend a lot of time and effort on increasingly sophisticated technology, so how should they be developing and adopting it?
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NewsOcado’s departing co-founder Jason Gissing sells shares worth £15m
Ocado’s departing co-founder and commercial director Jason Gissing sold three million shares in the online grocer the day he revealed his retirement.
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OpinionComment: Look beyond losses to see Ocado’s success
The ongoing scepticism from certain quarters about Ocado’s ability to turn a profit has become a familiar companion to the online grocer’s results.
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AnalysisAnalysis: Sir Terry Leahy and Nick Robertson on why delivery has become so crucial
Few would have predicted a decade ago that fulfilment would become the difference between making a sale or not but few would contest now that it plays a huge role.
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NewsMothercare to extend online appeal with eBay partnership
Mothercare is one of a raft of retailers to team up with eBay for the marketplace’s baby and toddler shop launch as the maternity specialist seeks to claw back share from Amazon.
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NewsFirst online pound shop launches ahead of Poundshop.com debut
An online pound shop has launched this week for the first time, pipping Poundland co-founder Steve Smith’s Poundshop.com venture to the post.
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OpinionComment: Ann Summers' Jacqueline Gold on consumer conversations
Openness and honesty are essential in order to build shoppers’ trust, says Ann Summers chief executive Jacqueline Gold
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OpinionComment: Retailers can't afford to take their foot off the digital pedal
Marketing, buying and merchandising, IT, store operations, ecommerce - it’s the retail structure we know and love.
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NewsSally targets 25 new format stores to drive its retail offer
Beauty retailer and wholesaler Sally is targeting opening up to 25 UK stores in its new format which combines retail and trade areas.
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NewsHouse of Fraser redesigns website with touchscreens in mind
Department store House of Fraser has relaunched its website and has designed it with touchscreen devices in mind.
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AnalysisAnalysis: Top 50 UK retailers 2012/13
Retail Week Knowledge Bank has compiled a ranking of the UK’s top 50 retailers by sales during the 2012/13 financial year.
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AnalysisAnalysis: Six ways Facebook has changed retail
As Facebook celebrates its 10th birthday, Retail Week looks at how it has benefited retailers.