All Multichannel articles – Page 21
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AnalysisAnalysis: The store's changing role in the multichannel age
As the retail landscape is convulsed by change, the role of the store has never been more hotly debated.
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AnalysisRetail Reimagined: Welcome to the beauty store 2.0
In the latest instalment of our Retail Reimagined series, Grace Bowden explores the beauty store 2.0.
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VideoWatch: Ikea unveils city centre format in strategic shift
Ikea has launched its first new-format city centre store on London’s Tottenham Court Road.
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VideoWatch: Inside Instagram's London pop-up
Instagram launched its first UK pop-up store to showcase its commerce capabilities. We spoke to the platform’s head of brand development about its retail ambitions.
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NewsQuiz warns on profits as sales growth disappoints
Quiz, the multichannel fashion retailer that floated last year, has issued a profits warning.
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NewsSelfridges reports rise in sales and profits
Selfridges has posted a record operating profit of £181m for its last financial year, when sales climbed 11.5% to £1.75bn.
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Retail VoiceFive new ideas for improving click and collect
Consumers expect a high level of service when they visit a store, yet many retailers are failing to deliver a truly exceptional click-and-collect service.
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VideoThe Retail Week: Is stocking stores using data the future?
This week Amazon unveiled Amazon 4-star – a bricks and mortar store stocked with products rated four stars or better on its website – in perhaps the most dramatic instance to date of how online data can be used in traditional shops.
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AnalysisAnalysis: How Next is pivoting in a digital world
Next is in the middle of one of its biggest changes in decades, transitioning to become a digitally led business amid changing consumer habits.
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OpinionOpinion: Partnerships with start-ups are the future of retail
It’s hardly breaking news that large traditional retailers are struggling to keep up with growing transnational corporations.
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GalleryDebenhams puts beauty centre-stage in Watford store
Debenhams this week opens the doors to its store at the Intu Watford extension, representing its latest thinking as it seeks to reignite the department store format’s appeal to contemporary shoppers.
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OpinionWhy I’m certain department stores have a future
As he unveils his latest store, Debenhams’ chief executive explains why he’s confident in prospects despite tough conditions.
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Retail VoiceApprenticeships: Building the future retail workforce
The launch of three new retail-specific apprenticeship standards means businesses can acquire the skills they need for future success.
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NewsIceland unveils Innovation Lab line-up
Iceland has revealed the eight start-ups that will join its first Innovation Lab accelerator programme designed to make the most of digital opportunity.
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Retail VoiceOmnichannel thinking is jeopardising retail success
Customers are channel blind, favouring a consistent brand experience above all else, so why are retailers pretending otherwise?
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AnalysisAnalysis: What John Lewis profit plunge means for retail
John Lewis Partnership’s precipitous profits collapse had been flagged well in advance but, when it came, jaws still dropped.
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Opinion
Opinion: JD Sports shows that stores still matter
It may have a healthy online business, but stores are at the heart of JD Sports’ rise and rise and rise.
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OpinionOpinion: Primark and JD show golden rules hold good
Retail may be changing at byte speed, but two stellar successes demonstrated this week that some of the oldest rules in the book still apply.
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AnalysisAnalysis: Where next for Debenhams?
Department store group Debenhams has hired KPMG to advise on options as it endures harsh trading.
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OpinionOpinion: Amazon should follow Coke into coffee shops
Whitbread’s surprise sale of Costa Coffee to Coca-Cola for £3.9bn prompts the question of who else might have been in the race for a caffeine fix – or who perhaps should have been.