All Multichannel articles – Page 26
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Retail VoiceThe battle for customer loyalty
Debbie Johnson, regional sales director for retail at Dell EMC, shares her vision for omnichannel strategy.
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OpinionWhat Alibaba can teach others about bricks and mortar
Alibaba’s vision of ‘new retail’ involves a multi-billion-dollar investment in stores that are ‘enhanced’ by data, technology and personalised services – and other retailers should take note.
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OpinionAs Black Friday nears, what’s the Christmas outlook?
As Black Friday approaches, its impact on traditional golden-quarter trading patterns may be more significant than ever.
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InterviewRetail Week Live: John Rogers on how to beat Amazon
Sainsbury’s pulled off the biggest retail acquisition of the year in 2016 when it snapped up Argos owner Home Retail Group in a £1.4bn deal.
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OpinionM&S: Norman and Rowe could be a dynamic duo
Marks & Spencer takes centre stage this week when it unveils interim results on Wednesday.
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AnalysisThe disruptors: Who is giving grocers food for thought?
Grocery comes under the spotlight in the latest installment of Retail Week’s ‘The disruptors’ series, which looks at the businesses shaking up the industry.
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AnalysisAnalysis: The five best examples of multichannel retail
Everything from touchscreen monitors to selfie-designated stations and offline fitting experiences feature in our best examples of multichannel retail.
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OpinionHow vlogging can help retailers communicate better
Video and vlogging as a format is used very differently among UK retailers, and by some more successfully than others.
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AnalysisFew retailers see personalisation as essential
Exclusive Retail Week research reveals only 14% of UK retailers view personalisation as essential to their ongoing customer strategies.
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NewsMoss Bros tailored for success as profits rise
Moss Bros has reported a jump in interim profits as like-for-like sales grew despite what boss Brian Brick described as “an unpredictable economic backdrop”.
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Report StoreThe Top 30 UK Multichannel Retailers
The big hitters mastering seamless cross-channel retail
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AnalysisData: The UK's top 30 multichannel retailers
In 2017, there aren’t many retailers that don’t operate an ecommerce site, but being a successful multichannel retailer is so much more than simply opening an online store.
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NewsHoF losses widen as transformation costs bite
House of Fraser has posted widening losses and a drop in like-for-like sales in its half-year update, but new boss Alex Williamson is “optimistic”.
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AnalysisHow to ensure your ecommerce offering is world-class
Following Retail Week’s inaugural Tech.event, Isobel Chillman asks how retailers can ensure their digital evolution creates the best possible experience for consumers.
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NewsFacebook’s Harbech: Mobile discovery will transform retail
Facebook’s head of retail and ecommerce Martin Harbech says lots of retailers are “underestimating the opportunity” of mobile in product discovery.
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Retail VoiceAre retailers empowering store associates?
As retail evolves to support a complex omnichannel experience, the store associate’s role is changing. But what can retailers do to maximise their value?
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NewsLipsy to shut down website and drive sales through Next
Lipsy is shutting down its website as the business focuses on selling through its own stores and via partnerships with Next and Asos.
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NewsEve Sleep pens German partnership with Karstadt
Eve Sleep has launched a tie-up with German department store chain Karstadt as it ramps up its international ambitions.
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AnalysisAnalysis: Ian Cheshire’s to-do list for tomorrow’s CEOs
The need for digital-savvy and creativity in retail’s future leaders opens the pool of candidates far beyond this sector.
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