All Multichannel articles – Page 221
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OpinionRetail surgery: What should we do to maximise customer service and loyalty when customers expect to be worse off after the election?
What should we do to maximise customer service and loyalty when customers expect to be worse off after the election?
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Analysis
Why aren’t there more women in multichannel retail?
High-profile female entrepreneurs have conquered ecommerce, so why aren’t there more in established retailers, asks Joanna Perry
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NewsAsda guns for share with price guarantee
Asda this week fired the latest salvo in the supermarket price war with the launch of a price guarantee as it tries to stem its market share decline.
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NewsN Brown to launch health and beauty site
N Brown will launch its first dedicated health and beauty site this year, after reporting full-year profits for the home shopping group that exceeded expectations.
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AnalysisRetail’s fastest growing sales channel
Multichannel has gone from being virtually non-existent to an increasingly powerful weapon for retailers in the past decade - and now cross-channel selling is the ultimate goal
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News
QVC to extend reach with late-night ITV slot
TV shopping giant QVC will broadcast in a new night slot on ITV after rules came into effect allowing terrestrial TV stations to run teleshopping during late-night hours.
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NewsWalmart is world’s most valuable retail brand
Walmart tops a list of ten retailers found to be among the world’s 100 most valuable brands, according to research commissioned by WPP.
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NewsBT Retail Week Technology Awards shortlist revealed
The 60-strong shortlist for this year’s BT Retail Week Technology Awards has been announced.
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NewsFarepak customers to receive less than £50 each
Customers who paid for Farepak hampers are expected to receive less than £50 each, after handling fees are paid.
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NewsN Brown to enter the US after a record year
N Brown has confirmed plans to enter the US later this year as total sales for the home shopping group grew 4.2% to £690m in the year to February 27.
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NewsFindel profits to be below expectations
Home shopping group Findel has reported full year sales up 1% to £582m but said it pre-tax profits would be below expectations after a review of some of its accounting entries.
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NewsBT Expedite to headline sponsor Retail Week's technology awards
BT Expedite has signed up as the headline sponsor of Retail Week’s technology awards.
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NewsRivals dent Maplin’s multichannel sales
Electricals retailer Maplin suffered a sharp fall in multichannel sales last year, in stark contrast to its rivals.
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OpinionOut of sight, out of mind
The website crash suffered by Net-a-Porter spin-off The Outnet last week shows that even internet-savvy businesses can get things very wrong.
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NewsThe Outnet’s £1 Sale causes site to crash
Discount designer website theOutnet.com, the spin-off of luxury etailer Net-a-Porter, crashed in some markets on Friday when it hosted a “pop-up Sale” to celebrate its first birthday, selling designer items for just £1.
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NewsIdeal Shopping Direct plots anniversary offers to spur sales spike
Ideal Shopping Direct is celebrating its 10th anniversary this week with a weekend of giveaways and promotions in what it expects to be its biggest weekend of sales this year.
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NewsEntertainer links up merchandising
Toy retailer The Entertainer has tied together stock allocation and sales of its products across its stores, websites and third-party websites by implementing a new merchandising solution.
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News
Otto sales up 1.5%
Retail and services company Otto Group posted sales up 1.5% to €10.14bn (£9.3bn) on a comparable basis in the year to February 28, 2010.The German group’s operating profit is expected to be “well above the previous year”, the group said. A key growth driver was its ecommerce business, which ...
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NewsWaterstone’s hosts London ‘Tweet-up’
Waterstone’s last week conducted its first ‘Tweet-up’ - a real-life meeting organised via social networking site Twitter - and revealed plans to hold more around the country.