All Multichannel articles – Page 222
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NewsRivals dent Maplin’s multichannel sales
Electricals retailer Maplin suffered a sharp fall in multichannel sales last year, in stark contrast to its rivals.
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OpinionOut of sight, out of mind
The website crash suffered by Net-a-Porter spin-off The Outnet last week shows that even internet-savvy businesses can get things very wrong.
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NewsThe Outnet’s £1 Sale causes site to crash
Discount designer website theOutnet.com, the spin-off of luxury etailer Net-a-Porter, crashed in some markets on Friday when it hosted a “pop-up Sale” to celebrate its first birthday, selling designer items for just £1.
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NewsIdeal Shopping Direct plots anniversary offers to spur sales spike
Ideal Shopping Direct is celebrating its 10th anniversary this week with a weekend of giveaways and promotions in what it expects to be its biggest weekend of sales this year.
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NewsEntertainer links up merchandising
Toy retailer The Entertainer has tied together stock allocation and sales of its products across its stores, websites and third-party websites by implementing a new merchandising solution.
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News
Otto sales up 1.5%
Retail and services company Otto Group posted sales up 1.5% to €10.14bn (£9.3bn) on a comparable basis in the year to February 28, 2010.The German group’s operating profit is expected to be “well above the previous year”, the group said. A key growth driver was its ecommerce business, which ...
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NewsWaterstone’s hosts London ‘Tweet-up’
Waterstone’s last week conducted its first ‘Tweet-up’ - a real-life meeting organised via social networking site Twitter - and revealed plans to hold more around the country.
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OpinionDigital Economy Bill: Time for change
The debate in Parliament yesterday confirmed that the anti-piracy measures within the Digital Economy bill are certain to pass into law, and be retained regardless of which party takes power next month.
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NewsFindel chairman Keith Chapman steps down
Keith Chapman the chairman of home shopping group Findel has stepped down from his role at the business.
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NewsShop Direct names Gareth Jones as retail director
Shop Direct Group has promoted Gareth Jones to oversee all of its brands as retail director.
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NewsFindel pre-tax losses to be higher after restatement
Home shopping group Findel is to restate results for the year to April 3, 2009, following a review of accounting entries within its education division.
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OpinionBreak down the cross-border barriers
UK consumers are Europe’s biggest online shoppers. Most other EU states are way behind so there’s a lot of future business out there and many retailers want to tap into it. But it’s often not that easy, says Stephen Robertson
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AnalysisLaura Tenison: JoJo Maman Bébé founder building a ‘truly multichannel’ business
JoJo Maman Bébé’s founder has turned the fashionable mother and baby brand into a multichannel success after spotting a gap in the market. Lisa Berwin finds out how.
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AnalysisCustomer Service: Right first time
Giving your store and call centre staff the responsibility and means to solve customer problems can not only turn a negative into a positive but also pay off for the wider business
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News
John Lewis to upgrade EPoS system to support multichannel
John Lewis is to implement a “quicker and easier” EPoS system as it sets out an integrated multichannel approach for its department store, specialist home store and website offers.
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NewsNaked Wines to offer advance order savings
Online wine specialist Naked Wines will next week launch a deal for customers to order wine up to a year in advance and save up to 50% on their orders.
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NewsFurniture site Made.com launches with value offer
A new etail site, backed my ecommerce entrepreneur Brent Hoberman, has launched in the UK with a model aiming to save customers money on furniture by ordering directly from the manufacturer.
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Molton Brown replaces ecommerce platform
Molton Brown is to replace its website platform with a system from ATG as a step towards its international e-commerce expansion.
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NewsIdeal Shopping returns to profit after turnaround
TV shopping group Ideal Shopping Direct has grown sales and returned to profit after completing its turnaround plan.