All Multichannel articles – Page 65
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AnalysisStart-up of the week: Mobile commerce and analytics platform Grability
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week Grability is in the spotlight.
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NewsRetail Week Hackathon: Live coverage of the latest developments
Keep up to date with the latest news from Retail Week House of Fraser Hackathon, in association with Infosys, using our live feed.
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InterviewQ&A: Walgreens Boots Alliance's global CIO Anthony Roberts
Ahead of Retail Week’s Tech & Ecomm conference, we talk to one of the speakers about the challenges he faces, cyber security and Apple Pay
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NewsRetail Diary: EBay puts icing on the cake and Morrisons' Strain does a Brucie
Ecommerce giant eBay swaps the web for water as it turns 20 and Morrisons finance boss Trevor Strain borrows a line from Sir Bruce Forsyth.
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NewsThe Works' profits and sales surge as transformation plan takes root
Discount retailer The Works has revealed a surge in profits and sales on the back of an overhaul of its stores and multichannel offer.
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NewsBoden unveils store openings and multichannel ambitions as profits surge
Home shopping specialist Boden is planning to open stores as its profits surge and it prepares the way for a new chief executive.
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AnalysisAnalysis: Six ways retailers can prepare for Black Friday
To those not in retail, last year’s Black Friday event may have looked more like an own goal than a demonstration of clever marketing.
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NewsTM Lewin on hunt for new chairman after management buyout
TM Lewin is seeking a new chairman and other senior executives after high-profile departures following a management buyout.
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NewsPrimark, Alibaba and M&S win big at the World Retail Awards
The World Retail Awards took place last night and retailers from the British Isles led the way. Primark won alongside M&S and Missguided.
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OpinionComment: A reality check for retailers on the challenges of the 'new normal'
For any retailer seeking to understand the business model of the future, it is vital to understand how shopper attitudes and behaviours are changing.
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AnalysisAnalysis: Has furniture reached its online tipping point?
Furniture and home furnishing sales have been rooted in bricks-and-mortar stores, but things are changing as shoppers move online.
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NewsShop Direct call centres likely to close as call volumes decline
Two Shop Direct call centres will likely shut over the next 18 months as communication with consumers increasingly becomes digital.
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AnalysisMillennials are clicking but not collecting, Retail Week study finds
More than 35% of 18-34 year olds admit to requesting a refund after they failed to pick up an item in-store that they’d purchased online.
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NewsDunelm reports profits rise and sets out growth ambitions
Homewares group Dunelm has posted a rise in full-year profits after a strategic overhaul and is in “better shape than ever” to grow.
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OpinionComment: Superb service will set shopping centres apart
Shopping centres need to focus on providing a fantastic experience in order to stave off the challenge of omnichannel retail.
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NewsInstagram to launch full ad campaign capabilities for retailers
Instagram has expanded the ad capabilities available to retailers on its social media platform, including a new 30-second video ad format.
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OpinionJohn Lewis management reshuffle shows shape of things to come in retail
Success in retail these days is frequently neither easy nor cheap so retailers should look to John Lewis’s changes to see how it is adapting.
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OpinionOpinion: Why pricing by spreadsheet is a risky business
All retailers, no matter their size, need the ability to quickly and efficiently manage and execute accurate prices to drive profit.
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NewsJohn Lewis shakes up senior management team to put customer at its heart
Department store group John Lewis has reshaped its top team as it positions itself to power ahead in omnichannel retail and reflect changing shopper habits.
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OpinionComment: Making retail’s voice heard in the EU reform negotiations
Our Prime Minister is on a crusade, seeking key agreements with the heads of government of other EU members in order to deliver reform.