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Q&A: AliExpress’ UK GM on AI innovation, faster fulfilment and the rise of competitors
In this exclusive Q&A feature, Retail Week speaks with AliExpress’ UK general manager Bonnie Zhao, to explore what sets UK shoppers apart from their global counterparts, the role of AI innovation and AliExpress’ upcoming growth ambitions.
Long read: Understanding Amazon
Amazon is every retailer’s biggest threat.
Even in areas where it’s not stealing market share, it sets - and raises - the bar in terms of payment, delivery and customer experience.
In our latest long read, Understanding Amazon, we explore the online giant’s strategy, devotion to innovation and where its future growth will come from.
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