All Online retail & ecommerce articles – Page 105
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Opinion‘This rapid change is not destroying retail but reshaping it’
At a time of mass redundancies on the high street it is only right to be sanguine about the prospects for the job market in 2021.
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AnalysisThree trends on how, what and where consumers will shop this Christmas
Christmas trading is different this year and there are some big new trends in how, what and where shoppers are purchasing their festive gifts.
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Retail VoiceUnderstanding online customer behaviour is the key to a successful 2021
This year is nearly at an end and, while retailers are hoping for the best during peak, the attention of many is now shifting to what 2021 might hold.
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AnalysisHow can retailers mitigate the £5bn returns headache?
RWRC’s Supply Chain 2021 report looks at how the coronavirus crisis has exacerbated returns rates and why it is imperative retailers act now to protect their bottom line
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Retail VoiceAlways do what you’ve always done? Expect to see what you’ve always seen from your marketing
As the end of 2020 approaches, I can’t help but wonder how the Queen will sum it up in her holiday season speech. ‘Anno Peculiare’ anyone? (1).
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Opinion
Peter Williams: ‘The job losses are awful, but fashion needs a cull’
I joined the retail industry rather a long time ago – in 1987 to be precise, at Freemans, the traditional mailorder business that produced a 1,000-page catalogue twice a year.
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NewsStudio Retail prepares for sale as profits boom
Online value retailer Studio has announced plans to explore its sale options as profits and sales soared during the coronavirus pandemic.
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NewsJoules trading ‘ahead of expectations’ despite overall sales decline
Joules has recorded a strong uplift in ecommerce sales in its first half despite lost in-store sales throughout the lockdown periods.
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OpinionRoger Wade: ‘We need to level the playing field between online and high street’
Last week brought the end of shopping restrictions as retail returned across the UK. Sadly, the second lockdown did more damage than we ever expected as high street retailers suffered a double blow of not only the pandemic, but online competition.
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Retail VoiceHow to gain a sharper edge in ecommerce
Even before the pandemic, the efficiency, speed and increased sales that ecommerce and back-end technology could bring were top priorities for retailers.
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Retail VoiceFive ways contactless click and collect will drive customers back to stores
In what have been challenging times for most retailers, contactless click and collect offers them a safe way to entice customers back into shops.
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AnalysisHow retail changed my life: Tesco’s Rimal Patel – no longer a fish out of water
The life of Tesco’s online director Rimal Patel and his extended family has been shaped beyond recognition by the retail industry over the past five decades.
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NewsThe Hut Group raises sales forecast for second time since float
The Hut Group has bumped up its sales forecast for the second time since it floated in September, citing strong Black Friday and Cyber Monday sales.
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Opinion‘Essential retailers may have shot sector in foot with rates relief repayments’
In the space of a few days, a wave of essential retailers has voluntarily returned the best part of £2bn in business rates relief to the government. In doing so they have won the public relations battle, but have they lost the long-term rates reform war?
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Retail VoiceIndustry execs reveal what the new customer journey must look like
Critizr recently interviewed 114 retail managers and senior leaders to understand how they have changed their customer journeys amid the pandemic. UK marketing lead Hazel Morton shares the top-line findings
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AnalysisData: Waitrose tracks online grocery first-timers and changing tastes
Waitrose & Partners’ latest Food and Drink Report highlights that, in a year dominated by the pandemic and national lockdowns, customers moved online more than ever before and became oddly fixated on fermentation.
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AnalysisStrategic report: Nine ways to propel growth in 2021
In this market, retailers can no longer rely on traditional avenues for growth, so what does a future-proofed sales strategy look like in 2021? Download our report The New World of Growth to find out.
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VideoWatch: What really happened on Black Friday – Very, eBay, Google and PwC unravel the trends
Lockdown created a very different Black Friday this year. We gather leaders from online powerhouses The Very Group, eBay and Google and consultancy PwC to delve into what really happened and what it means for the rest of the Christmas trading period.
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NewsCosmetics etailer Beauty Bay mulls stock market listing
Manchester-based online retailer Beauty Bay is considering following in the footsteps of The Hut Group with a stock market float.
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AnalysisSix ways retailers can work better with start-ups
RWRC has extended early-bird entries for its annual Discovery 50 report celebrating the top global retail tech start-ups. With technology essential to retail offerings and operations in this challenging environment, how can businesses rethink their approach to working with the start-up community?

















