All Online retail & ecommerce articles – Page 111
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Retail VoiceRetailers can't delay making customer experience effortless
Customers are not waiting patiently for laggard retailers to catch up with their digital offerings. Capita explains why agility and adaptability is not a nice-to-have but a prerequisite for success – and is easier than many may think
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NewsOnline sales growth slows despite new lockdown restrictions
While more lockdown restrictions were introduced across the UK in September, online sales growth normalised to pre-Covid levels.
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Opinion‘John Lewis’ non-retail ambitions rely on restoring retail success’
One of the most striking aspects of today’s strategy update from the John Lewis Partnership was the extent to which the retailer is staking its future on what strategy director Nina Bhatia termed “non-retail”.
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NewsAmazon appoints new European fashion boss
Amazon has promoted Ruth Diaz to the role of head of Amazon Fashion Europe.
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OpinionMove of the Week: Can Boohoo’s new supply chain boss prove doubters wrong?
Boohoo’s appointment of Andrew Reaney to the new role of responsible sourcing director is either a significant step on the path to a more sustainable future or an exercise in window dressing designed to relieve pressure on the under-fire retailer.
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AnalysisJohn Lewis Partnership’s strategy: Has Sharon White got it right?
As John Lewis Partnership unveils its full-year resuts, Retail Week looks back at the strategy outlined late last year by chair Dame Sharon White to transform the business. Will it work?
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AnalysisSeven big mistakes that retailers keep making online
Online is a more important channel for retailers than ever. But far too many businesses are still making mistakes that irritate customers and hinder conversion. Retail Week highlights seven of them
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Opinion‘The 12 trends of Christmas – festive retail under Covid’
As Christmas nears, there is little seasonal cheer as retailers anticipate a Golden Quarter characterised by levels of volatility and uncertainty they have rarely, if ever, experienced before.
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Retail VoiceHow to ensure this Christmas is one to remember for all the right reasons
Retailers that gift consumers with seamless experiences will be the ones to sparkle in this most unpredictable of Christmases, says Capita’s Alan Linter
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NewsWalgreens Boots Alliance profits dragged down by UK sales slump
Walgreens Boots Alliance has reported a drop in its fourth-quarter sales and profits exacerbated by a plunge in demand across the group’s UK arm.
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NewsDunelm delivers ‘strong’ first quarter as full-price sales climb
Dunelm has posted a substantial uplift in sales across its stores and online with improved margins driven by strong demand in a ‘buoyant homewares market’.
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AnalysisA four-step guide to growth: Lessons from Coca-Cola, Next and more in the new era
Our new report examines what retailers need to do now to build sustainable growth for an unpredictable future.
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Retail VoiceHow online fraud poses a threat to recent ecommerce success
Retail has faced a battering both financially and operationally this year, yet further long-term damage could be done if increasing fraud rates are not addressed, says Aaron Begner, EMEA general manager at Forter.
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Report StoreThe New World of Growth
Our new report examines what retailers need to do now to build sustainable growth for an unpredictable future
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NewsAO ties up with Tesco to launch first store spaces
AO.com has joined forces with Tesco to launch its first ever physical retail format, Retail Week can reveal.
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NewsAsos profits rocket as it adapts to Covid challenge
Onine fashion giant Asos has reported surging sales and profits after successfully navigating the pandemic so far, but it remained cautious on prospects as its young customers’ lives continue to be disrupted.
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NewsGrocery sales rise as consumers shift spend to at-home options
Food retail sales have climbed as shoppers eat and drink more at home rather than going out as the effects of the Covid pandemic continue to play out.
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AnalysisStrategic report: Kingfisher and Hotel Chocolat among retailers reimagining CX for 2021
Five senior retail leaders – from Kingfisher, Hotel Chocolat, QVC, Waterstones and Seasalt – have revealed how the pandemic-fuelled rise in online shopping has sped up their digital strategies.
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NewsDigital retailers appointed to bolster BRC board in changing landscape
Two digital retail leaders have joined the board of trade body the BRC, bringing key experience as the organisation adapts to the continuing Covid emergency and the rise of online shopping.
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NewsWaitrose launches first dedicated overseas website
Waitrose has unveiled its first dedicated website for overseas shoppers in the United Arab Emirates.