All Online retail & ecommerce articles – Page 423
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AnalysisAnalysis: The smartphone's role in customer insight
Mobile is a growing sales channel, but its potential doesn’t end there. Phones also open up a treasure chest of data for retailers on their customers.
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AnalysisAnalysis: Retailers battle it out to offer first-class delivery
Convenience and speed are increasingly important to consumers when ordering goods, meaning retailers offering the best fulfilment options have a competitive Christmas edge.
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OpinionComment: Customer insight has never been more important
With competition hotter than ever in retail, and customer loyalty faltering, insight into shopper behaviour has never been more important.
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AnalysisSites: Net-a-Porter Vs Farfetch
Katie Bell, Global director of business development at Stardoll Media, shares her view of good and bad apps.
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NewsDebenhams aims for single customer view
Debenhams is taking a single view of its customers to help it better target shoppers.
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AnalysisInfographic: Online shopping around the world
Retail Week takes a look at the impact of online shopping around the world.
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OpinionComment: Dixons’ celebrates first-half profit
Dixons has much to feel festive about. Last week, the Currys and PC World owner revealed its UK business had made a first-half profit for the first time in five years.
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AnalysisResponsive web design: What do retailers need to know?
With shoppers using tablets and mobiles as well as desktop PCs to view a retailer’s site, responsive web design means it will resize itself for that device
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NewsCyber Monday frenzy drives record online shopping sales
Retailers enjoyed a record surge in trade on Monday as shoppers rushed online to secure Christmas deals.
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NewsOcado launches Facebook tie-up
Ocado is allowing shoppers use their Facebook profiles to shop the retailer’s site and will ultimately look to sell products through the social media site.
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OpinionBlog: Amazon offers customisable pages and posts
Online giant Amazon has launched Amazon Pages and Posts to improve the look, feel and performance of other retailers’ pages on its site.
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NewsAmazon debuts luxury fashion offer
Amazon has launched a new upmarket fashion site in a bid to emulate the likes of Net-a-Porter.
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NewsJohn Lewis achieves record online sales last week
John Lewis sales jumped 9.3% to £124.2m last week, representing the third best week ever at the department store group and its best ever week online.
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NewsRetailers braced for Cyber Monday
Retailers are today bracing themselves for what they expect to be the busiest online shopping day of the year.
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Opinion
Blog: eBay is putting the fun into Christmas shopping
It’s not Christmas without an eBay festive themed pop-up shop.
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GalleryIn pictures: eBay's social media pop-up shop
Online giant eBay opened the door to it Social Shopping pop-up store in Covent Garden today, which features screens displaying up to the minute social media trends for the top gifts this Christmas.
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Opinion
Blog: Ignore your customers and provide them with a better service
‘The customer is king’ is a long accepted truism in retail. Everything retailers do revolves around the customer.
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NewsAnalysis: Gap UK faces fierce competition
Despite 25 years in the UK, the US fashion giant has struggled to find its gap in the market.
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AnalysisCampaign of the week: Argos, I Can Shop From Here
Argos declared its intention to move away from its traditional catalogue heritage last month and instead focus on multichannel.