All Online retail & ecommerce articles – Page 62
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NewsMarks & Spencer bolsters Sparks loyalty scheme with credit account
Marks & Spencer has added a customer credit facility to its Sparks loyalty programme as part of efforts to offer members a “more personalised and digitally driven customer experience”.
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NewsExclusive: AO chief operating officer Danny Emmett exits
AO chief operating officer Danny Emmett has made a shock exit from the business, Retail Week can reveal.
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NewsN Brown profits tumble as cost-of-living crisis shrinks online market
N Brown has reported falling profits and sales as the ongoing inflationary environment and cost-of-living crisis shrinks the online market.
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Retail VoiceThe next generation of connected brand building
The world of brand building is evolving, shifting to a digital environment and requiring a greater emotional connection with online consumers. There are several key tools emerging to help brands do this, says Meta’s Zehra Chatoo.
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Retail VoiceDebunking four of the biggest AI myths
It’s a buzzword that continues to dominate retail conversations yet there are still misconceptions around its practical uses. GreyOrange’s Samay Kohli wants to help retailers realise the benefits of AI for their supply chains.
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NewsDeliveroo opens first bricks-and-mortar grocery store
Deliveroo has opened its first physical grocery store in London, working in partnership with supermarket giant Morrisons.
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AnalysisStrategy spotlight: Five things to know about Sosandar
The recipient of Retail Week’s Emerging Retailer award in 2020, Sosandar is a rapidly growing online womenswear brand specifically targeted at a generation of women who have graduated from throwaway fashion and are looking for affordable clothing with a premium, trend-led feel.
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AnalysisAnalysis: Can a new strategy transform the Co-op’s flagging fortunes?
With inflation still on the rise, the UK economy in freefall and customer confidence at an all-time low, the Co-op has unveiled a new strategy. Will it be enough to stop the rot at the c-store specialist?
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OpinionLuke Jensen: ‘Amid cost-of-living crisis we must face fact we’ve struggled to address food waste for too long’
Smart online technologies can play a major role in waste reduction in shoppers’ homes, argues Ocado Solutions’ chief executive
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NewsBoohoo warns of further sales declines as profits crash
Boohoo has warned it is likely to suffer further revenue erosion during the crucial golden quarter after its first-half profits tumbled.
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AnalysisAnalysis: Setting a new direction – How Gymshark, Lick and Farmison are evolving DTC
Online-only DTC brands were expected to transform retail a few short years ago, but recent struggles have raised questions about their long-term viability. Does the model have a future?
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InterviewInterview: Poundland’s Barry Williams on Christmas, cost of living and gunning for the grocers
Retail Week sits down with Poundland boss Barry Williams to discuss the challenges and opportunities presented by the cost-of-living crisis, the retailer’s growing focus on new categories and building a profitable online business from a standing start
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NewsMoonpig goes back to basics to navigate cost of living crisis
Moonpig has said it will focus on greeting cards and has left its full year guidance unchanged as it seeks to navigate the current cost of living crisis.
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Retail VoiceThe four shopper mindsets emerging from the pandemic
What does the new normal look like for online shopping? According to Shekhar Deshpande and Talitha Rutten, four drastically different mindsets have emerged.
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DataRetail sales volumes slide as cost of living bites
Year on year retail sales rose by value but plunged by volume last month as the cost of living climbed, official figures reveal.
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NewsTroubled Naked Wines parachutes founder Gormley in as adviser
Naked Wines has appointed founder Rowan Gormley, former chief executive and still a “material” shareholder, as a board adviser as it reviews its business.
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NewsAmazon to halt deliveries as retail shuts down for Queen’s funeral
Amazon has confirmed that all deliveries to customers will be paused for the duration of the Queen’s funeral on September 19.
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NewsHotel Chocolat closes US website as it pulls out of country to focus on UK
Hotel Chocolat has closed its US website months after closing stores in the region to focus instead on its home market
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NewsJohn Lewis, Primark, Aldi to shut stores all day for Queen’s funeral, others likely to follow
Leading retailers will close stores for the day on September 19 when Queen Elizabeth II’s funeral will be held
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NewsReiss swings into the black with record profits and sales
Reiss has reported record sales and profits for the year to January 2022, despite its stores being closed for the first 10 weeks of the year