All Online retail & ecommerce articles – Page 60
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NewsThe Works sales edge up despite cyber attack aftermath
Sales at The Works edged up despite an “increasingly challenging consumer environment” and the aftermath of a cybersecurity attack that forced it to close five stores earlier this year.
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AnalysisMade.com: What should Next do to make its new acquisition thrive?
Making new acquisition Made.com a success will not be without its challenges for Next, but it starts from a strong financial and strategic position
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Retail VoiceThe four shopper groups shaping the UK’s retail sector
Following a difficult few years for retailers, American Express’ Dan Edelman examines shoppers’ main motivations and priorities as we head into the most prosperous part of the year
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Analysis'Better value than Primark' - how M&S is rebuilding clothing clout
Marks & Spencer may have warned that retail market conditions will get even tougher next year, but the retailer will take heart from a marked improvement in its clothing and home division
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AnalysisPrimark - more cheer than fear despite tough times to come
Primark parent ABF’s John Bason looks forward to a post-Covid Christmas, a bolstered digital presence and the opportunities that a new strategic board can help realise – even as margins fall in punishing market conditions
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NewsMarks Electrical boss: We're winning spend while John Lewis 'neglect their customers'
Marks Electrical boss Mark Smithson has insisted the retailer is winning market share from competitors such as John Lewis that “neglect their customers”.
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AnalysisShopper survey: How cash-strapped consumers plan to cut spend this Christmas
Sweet treats face being cut from Christmas shopping lists this festive season as cash-strapped consumers look to make ends meet, according to new research carried out for Retail Week
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Opinion'Shein is the epitome of mindless consumption'
Shein is now a major force in the fashion world and should clean up its act, argues Natalie Berg
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Retail VoiceConsumers are not in a forgiving mood this holiday season
Despite tough trading conditions, consumers have higher expectations for customer service than ever before. Zendesk’s Eric Jorgensen examines how smart retailers are preparing for the most challenging golden quarter in years
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AnalysisMade.com: What went wrong and where did the money go?
The rapid collapse of Made.com has raised eyebrows across the retail sector. Retail Week delves into what went wrong, where the money went and what the fate of the business could be
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NewsExclusive: Shein web traffic jumps despite poor working conditions documentary
Shein has enjoyed surging site traffic despite recently being embroiled in a scandal over illegal working conditions.
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Retail VoiceHow retailers can put shoppers at the centre of experience
Ensuring customers stay loyal to your brand has always been a cornerstone of successful retail. SAS’ Andrew Fowkes examines how retailers can make sure shoppers’ needs are being met
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Retail VoiceThe future of fluid customer journeys at the virtual checkout
With consumers demanding online payments be as swift and efficient as possible, Axerve’s Alessio Damonti asks what retailers can do to reduce friction at the virtual checkout.
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AnalysisAnalysis: Why the Lotte tie-up could prove to be lucky number 12 for Ocado
Ocado rubber-stamped an agreement with South Korean giant Lotte Shopping on Tuesday. The move has been hailed by investors as a coup, given South Korea’s highly mature ecommerce market and high level of automation. Could this be 12th time lucky for Ocado?
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NewsFrasers Group's Flannels launches upscale womenswear rental range
Flannels, the retailer owned by Frasers Group, has launched a luxury womenswear rental offer.
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NewsOcado strikes tech deal with South Korean retail giant Lotte
Ocado Solutions, the online group’s technology division, has struck a deal with South Korean business Lotte, which will deploy its Smart Platform.
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InterviewInterview: Biscuiteers founder Harriet Hastings on Christmas, mail strikes and cheap imitations
Biscuiteers founder Harriet Hastings has baked herself a multi-million-pound high-end biscuit empire. She reflects on how she built her business and how it plans to deal with historic lows in consumer confidence and rampant inflation
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NewsBensons for Beds paid just £600,000 to rescue Eve from collapse
Bensons for Beds acquired direct-to-consumer mattress retailer Eve Sleep’s brand and intellectual property for £600,000, according to the administrator’s report.
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NewsAmazon shares tumble as it warns golden-quarter profit could be wiped out
Amazon has warned that its profits could be all but wiped out during the crucial golden quarter in a bleak prediction that stunned Wall Street.
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AnalysisStrategy spotlight: Five ways Dunelm will ensure growth beyond the homewares boom
Value-led homewares specialist Dunelm has delivered one of retail’s strongest performances over the past two years. A new digital platform served it well in the pandemic and its low-cost operating model has protected margins, but as the post-Covid homewares boom relaxes amid the cost-of-living crisis will it be able to sustain its success?