All Opinion articles – Page 204
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OpinionComment: There are international opportunities out there for retail
If you happen to be a libertarian socialist, ex-miner or of a misogynistic nature, I would advise that you stop reading this column now.
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OpinionComment: Retailers have tough questions to ask themselves after Bangladesh
Your staff can be ‘well treated’ and your supply chain ‘ethical’, but when people lie dead in the rubble of a factory in your supply chain, serious questions have to be asked.
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OpinionBlog: Tesco multichannel boss Robin Terrell on how mobile has changed retailing
As anyone who has recently started a new job will tell you, in your first few weeks you’re constantly being asked ‘how are you getting on?’ and ‘what’s it like?’
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OpinionComment: Williams-Sonoma may find the UK going tough
Selling cheap impulse-buy items may be straightforward, but shifting upmarket homewares is a trickier proposition.
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OpinionComment: Retailers need to learn the nuances of trading in the USA
Tesco’s recent announcement that it is abandoning its strategy of operating stores in the US is just the latest example of how difficult it can be for British retailers to succeed on the other side of the pond.
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Opinion
Blog: Easy does it - a new take on loyalty
Every business wants to have loyal customers – but loyalty is always a rather strange concept in business. We often only discover that a customer isn’t loyal when they never speak to us again!
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OpinionComment: Value and ethics can coexist in the fashion industry
Figures released in May 2012 by Euromonitor International showed that of the UK’s top five clothing companies, four were value brands.
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OpinionComment: Retailers must refocus in a changing property market
Pressures on the retail industry are forcing businesses to take a step back and re-evaluate their store portfolios.
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OpinionComment: Digital is the new battlefield for the grocery sector
In breaking the £1bn barrier for digital sales, John Lewis has demonstrated 2013 will be a seminal year in its own development.
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OpinionRetail surgery: How can retailers leverage big data and overcome loyalty card fatigue?
How can retailers leverage big data and overcome loyalty card fatigue?
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OpinionRetail surgery: What are the best ways to gather customer feedback?
What are the best ways to gather customer feedback?
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OpinionBlog: Tesco's digital office needs to deliver true innovation
Tesco’s decision to open an office in London’s trendy Shoreditch in order to be part of the digital scene shows its commitment to become a digital leader.
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OpinionComment: How the retail sector rates as an investment opportunity
Investor and author Robert Allen once asked: “How many millionaires do you know who have become wealthy by investing in savings accounts? I rest my case.”
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OpinionComment: Next Boss Wolfson’s bonus decision has wider implications
Next boss Lord Wolfson’s decision to share a £2.4m bonus with staff was not only eye-catching, it caught the mood of the times too.
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OpinionBlog: Measurement can make sense of the vast tsunami of online data
Management consultant and author Peter Drucker said “What gets measured, gets managed”.
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OpinionComment: Excellent customer service can never be truly replicated online
There is still one area in which online retail will never truly be able to reflect the in-store experience, that of customer service.
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OpinionBlog: Tesco launches Iron Man 3 augmented reality app
Supermarket giant Tesco has developed an augmented reality app to tie up with the release of Iron Man 3.
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OpinionNick Bubb's Verdict: Primark - What is the secret of its success?
Expectations were high for today’s Primark interim profits from Associated British Foods (ABF) but they still beat them, with amazing 55% growth. How does Primark do it?
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OpinionComment: Retailers look for new ways to supplement stagnant growth
So, with Tesco recently gobbling up Giraffe, are we about to see a new era of diversification among the UK’s leading grocers?
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OpinionComment: Kingfishing for success in Romania
Given the recent performance of British brands in Romania, one can be forgiven for doubting the decision last week by B&Q owner Kingfisher to enter the market following its acquisition of Bricostore.