All Opinion articles – Page 278
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OpinionThe UK still holds the key to JLP’s expansion
Wednesday was a big day for Mick Murphy, John Lewis delivery driver and partner for 25 years.
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OpinionRetail surgery: How can I ensure the best possible working relationship with my outsourced ecommerce provider?
As an etailer, how can I ensure the best possible working relationship with my outsourced ecommerce provider?
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OpinionQuotas are not the answer for diversity
Companies with more women on their boards outperform others with a 42% higher return in sales, 66% higher return on invested capital and 53% higher return on equity.
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OpinionRetail surgery: How can I cross-sell and up-sell on my website?
I want to be able to cross-sell and up-sell on my website. What is the best way to achieve this?
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OpinionOnly channel is multichannel
The necessity of a serious multichannel business, if anyone doubted it, was starkly illustrated in Tuesday’s BRC sales figures for February.
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Opinion
Partnership Party
The John Lewis Partnership bonus announcement is an event which highlights just what’s different about the business
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Opinion
Mysupermarket.co.uk
MySupermarket has launched an iPhone app that allows customers to compare the current deals at major supermarkets.
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OpinionEditorial voice key to ecommerce
Consumers don’t just want to be sold to, they want to be informed too, says Sarah Curran
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Opinion
How good is your company's IT?
The BT Retail Week Technology Awards are fast approaching, giving retailers the chance to showcase their innovative, clever or just plain useful technology projects to their peers.
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Opinion
The basics of mobile payments
Payment is getting more convenient and fast. Contactless payment will not only be available through your card, but through your mobile later this year. In the throes of the excitement innovation, it’s important to remember the basics.
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Opinion
Less really is more at Apple
Don’t overcomplicate. Keep things simple and you may save costs, attract attention and increase footfall.
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Opinion
Paul Coby moves from British Airways to John Lewis
John Lewis has appointed Paul Coby as its new CIO, after he left British Airways earlier this year. Coby is a vocal member of the IT industry and oversaw the introduction of a range of customer-facing techologies while he was there.
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Opinion
Goodbye Terry, hello Twitter
There are already signs that Phil Clarke’s approach to running Tesco will be different to Terry Leahy’s
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OpinionM&S machine cranks into gear
Marks & Spencer’s appointment of Inditex’s Russian boss Jan Heere as international director, and the poaching of Laura Wade-Gery from Tesco as ecommerce supremo, should benefit the retailer in subtle as well as obvious ways.
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OpinionRetail surgery: What are the key changes to the London Low Emission Zone next year?
Can you outline the key changes to the Mayor’s changes to the London Low Emission Zone next year? To what extent will it affect retailers?
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OpinionFairtrade fans aren’t fair weather
Despite the recession people are sticking to their values and buying Fairtrade, says Mike Coupe
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OpinionIf Primark’s suffering, what about the rest?
Even during the worst of the recession, one thing that remained consistent was that Primark continued to power on as if nothing was wrong.
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OpinionThe role of stores needs to evolve
In the past couple of years, the retail industry has faced some of the most challenging conditions for decades but online has remained a consistent star performer.
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OpinionRetail surgery: With such focus on customer service do we need to up our game?
With all the focus being put on retailers’ customer service in the media, do we need to up our game?