All Opinion articles – Page 297
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OpinionBikes, free wi-fi and nude women
If you want to see unlikely retail couplings, head to London’s East End
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OpinionGetting management succession right
What is unthinkable at John Lewis but almost traditional at Marks & Spencer? The answer is poorly planned management succession, yet succession planning is one of the most important aspects of business management.
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OpinionCouncils must invest in high streets or they’ll die
The pressure on budgets means councils are going to be tempted to wring every last penny out of their town centres. But ultimately if they fail to invest in making their high streets attractive places to shop, they’ll only have themselves to blame when retailers walk away
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OpinionNo room for smug consensus
Ocado chief executive Tim Steiner rather gracelessly laid into independent City analysts after last week’s lacklustre IPO, following which the online grocer’s shares immediately fell below the opening price.
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OpinionRetail surgery: I’ve heard we are liable for claims by staff members for harassment where customers are the ones doing the harassing. Is this true?
I’ve heard we are liable for claims by staff members for harassment where customers are the ones doing the harassing. Is this true?
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OpinionRetail surgery: How can we introduce a wrapping service to our stores, and should we charge customers to use it?
How can we introduce a wrapping service to our stores, and should we charge customers to use it?
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OpinionBright young things
Understanding how today’s younger shoppers think is vital for success, says Martha Lane Fox
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OpinionFat chance
As the obesity epidemic grows in this country M&S is now trialling a clothing range for plus-size children. This is a very unsettling sign of our times and questions have been raised whether retailers should be offering such clothing.
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Opinion
A lethal combination
Arnotts’ problems are a reminder that non-food retailers and property development don’t mix
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OpinionIndian take-aways
The Prime Minister has taken a delegation out to India to show off our businesses and culture; but when it comes to retail and technology the ideas flow won’t be all one way.
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Opinion
How the West End was won
Retailers don’t generally like anything which is going to cost them money, but the New West End Company seems to have won them over.
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OpinionAn important Act
As retailers demand more flexible terms, will landlords start questioning the principle of security of tenure?
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OpinionSomething for nothing
A store run by the people for the people has the potential to make a difference
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Opinion
Heart of the high street
Marks & Spencer pulling out of four market towns might not be big news, but try telling that to the people who live in them
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OpinionA lesson in teamwork
England’s failure shows why working and training together is key to success, says Lord Kirkham
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OpinionA sobering lesson for Ocado’s founders
Well, they got it away, but there won’t have been too many champagne corks being popped in Ocado’s Hatfield headquarters on Wednesday morning.
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OpinionDebenhams feels the love
Department store Debenhams took another step towards improving its capital structure this week when it completed a £650m refinancing, which will cut the cost of borrowing and extend debt maturity.
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OpinionArmed forces: A talent pool retailers shouldn’t ignore
How do you fancy recruiting from a talented but hugely under-appreciated pool of labour? 20,000 members of the armed forces leave each year and many fail to secure jobs worthy of their skills.
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OpinionRetail surgery: With certain parts of the country more likely to suffer from public sector cuts, should we differentiate pricing and stock by area or even store?
With certain parts of the country more likely to suffer from public sector cuts, should we differentiate pricing and stock by area or even store?