All Opinion articles – Page 300
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Opinion
Nick Samuel
The untimely death of former Hobbs chief executive Nick Samuel was very sad news.
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OpinionRetailers win the World Cup
Not many retailers will be crying today. What was remarkable about yesterday’s debacle was the air of resignation about a defeat that the majority seemed to have viewed as inevitable.
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OpinionPutting on a united front
Individual talent alone is not enough, it is great teams that win the day.
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OpinionVAT increase will not derail retail’s recovery
Everyone in retail knows that balancing the books and getting the economy back on track is going to be vital
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OpinionRetail surgery: We have just been purchased by new private owners. How can we expect the culture and running of the business to change?
We have just been purchased by new private owners. How can we expect the culture and running of the business to change?
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OpinionAdopting a consumer goods outlook
This reflection of FMCG brands’ best practice by major retailers can also extend to how they structure their organisations or would like to be perceived.
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OpinionRetail surgery: We have focused on retaining the profitable customers on our database, rather than acquiring new ones. How do we get the balance right?
We have focused on retaining the profitable customers on our database, rather than acquiring new ones. How do we get the balance right?
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Opinion
Dixons is back...sort of
DSG International is renaming itself Dixons Retail, which is an eminently sensible move
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OpinionRental realism required
Retail rents have fallen in the past year but still have further to go.
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Opinion
Give my regards to Bond Street
Bond Street is in the news today, with retailers angry because plans for a Crossrail station there are in jeopardy, but the new-look Fenwick there is well worth a look.
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OpinionHonking all the way to the bank
Sainsbury’s scored with the sales of its vuvuzelas, but for the grocery market in general, the World Cup is just what is needed right now.
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OpinionA matter of quality
Quality of management is typically one of the focal points for investors in any business. And in these celebrity-obsessed times, a business version of X Factor is often played out when retail’s big roles are up for grabs
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OpinionPromises need to be kept
Retailers must deliver on their promises or risk losing customer goodwill, says Simon Burke
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OpinionDo retail leaders need retail experience?
The attack by Sir Ken Morrison on Marc Bolland was interesting for the fact that the life president of Morrisons could not get over his former chief executive not being a retailer, says Moira Benigson
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OpinionRetail surgery: Who is responsible for health and safety when we have contractors working in our stores?
Who is responsible for health and safety when we have contractors working in our stores?
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OpinionRetail surgery: What will make the biggest difference in improving consumer perceptions of our customer service?
What will make the biggest difference in improving consumer perceptions of our customer service?