Opinion – Page 3
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Opinion‘It’s time for government to make some good choices for retail’
Retail didn’t feature in the government’s industrial strategy but there is plenty that could be done to help the industry remain a strong foundation of the economy, argues BRC chief executive Helen Dickinson
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Opinion‘In an omnichannel world, online returns stances looks out of kilter with shopper behaviour’
Some people exploit the returns system but why should online customers be treated differently from in-store shoppers, asks Charlotte Hardie
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Opinion‘The momentum back towards office working will be hard to stop’
Predictions of an inexorable shift towards more flexible working seem mistaken but getting the balance right still requires fine judgement, believes headhunter Tony Gregg
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Opinion‘After Amazon lovefest, can the government now show all of retail more affection?’
Amazon’s big UK investment announcement was welcome but it’s not the only retailer backing Britain. After the punishing autumn Budget, the industry’s contribution should be better recognised in Westminster, says Retail Week executive editor George MacDonald
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Opinion‘Surge in weight loss wonder drugs has confused the future of consumption’
This week, grocery analysts Kantar signalled a potential link between the use of weight loss medication and a fall in grocery volumes. Charlotte Hardie believes that the drugs’ adoption could have profound implications for retailers
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Opinion‘Online shopping is no longer exciting. Etailers will need to pedal harder to succeed’
Retail Week editor-in-chief Charlotte Hardie wonders whether the role that online purchasing plays in people’s lives has changed forever
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Opinion‘Oxford Street pedestrianisation should herald an era of more shopping and less schlepping’
Cutting traffic from the famous shopping street would be good news but more is needed to ensure it retains an ability to draw the crowds in the long term, believes Retail Week executive editor George MacDonald
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Opinion‘A new way to shop is integrating the best of physical and online worlds’
The arrival of ‘discovery commerce’ means what people love about going to the shops can be replicated online, believes Accenture Song’s Sarah Lambert
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Opinion‘Why all retail staff must now be offered training against insults, threats and attacks’
As a law mandating retailers to train staff on how to protect themselves against abuse takes effect in New York, Retail Trust chief executive Chris Brook-Carter says UK retailers should take advantage of training that enables employees here to feel safer at work
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Opinion‘Only as good as next day’s trade? That mindset risks putting short-term tactics above long-term strategy’
While many believe the retail and consumer sector is challenged, True’s Matt Truman believes that, with patience, significant investor gains can be made
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Opinion‘Gone for £1, but Poundland could still coin it in again’
It’s been sold for a quid and restructuring looms, but Poundland’s value for money proposition can still profitably draw in shoppers if it refocuses on traditional strengths, argues Retail Week executive editor George MacDonald
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Opinion‘Retail 100 shows how much leadership has changed in 20 years’
As we celebrate the most influential, inspiring and impressive leaders impacting retail for the 20th year, Retail Week executive editor George MacDonald introduces this year’s list and shares his thoughts on how leadership has changed
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Opinion‘Is social commerce retail’s next-gen sales enabler or just another trend trap?’
Customers crave connection. A relationship with brands they love, trust and actively advocate for in social spaces. But can social commerce really deliver for those willing to dive headlong into this digital ecosystem? And is it even right for your brand?
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Opinion‘The fastest-growing retailers show us the power of stores’
Regardless of whether they sold yoga leggings or sweets, the retailers that are growing fast have invested in their stores
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Opinion‘Skims’ arrival will be a footfall driver for both domestic and international shoppers’
As Kim Kardashian’s Skims prepares to open its first London store next year, The Crown Estate retail leasing director says the debut epitomises how Regent Street plays a part in energising growth in the West End and beyond
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Opinion‘If you’re not sharing shopper data with brands, rethink your retail media strategy’
Retailers, brands and customers all win when shoppers’ insight is shared, argues Publicis chief commerce officer Steve Ricketts
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Opinion‘In wake of the M&S attack, let’s keep talking about cyber risk, resilience and solutions’
Marks & Spencer boss Stuart Machin revealed this week how much he valued the support and advice of other bosses who had also been targeted by cyber criminals. Such attacks are now all too common now, so let’s ensure the issue remains high on retail’s agenda, says Retail Week editor-in-chief Charlotte Hardie
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Opinion‘I visited Sephora’s new Liverpool store and I finally get the hype’
A few weeks ago, I received an invitation to attend the VIP launch of Sephora’s eighth UK store in Liverpool.
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Opinion‘While some will strike it rich, not all will be lucky in retail media gold rush’
As retailers rush to establish themselves as retail media players, the most successful companies have shown it takes serious investment and data sophistication, observes George MacDonald
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Opinion‘No growth strategy, tech investment or innovation can compensate for poor human interaction’
As the biggest private sector employer in the UK, retailers should be applauded for their stellar efforts in making retail a great place to work and build your career, says Retail Week editor-in-chief Charlotte Hardie.