Opinion – Page 41
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OpinionMove of the Week: JLP's Ed Connolly faces new challenge at Dixons Carphone
When Ed Connolly joins Dixons Carphone from John Lewis Partnership in May he will trade one retail transformation project for another.
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OpinionOpinion: The CMA is on a power trip – and retail should be worried
Lord Andrew Tyrie hasn’t written his memoirs yet. If and when he does, he might want to consider borrowing the title: How to Lose Friends and Alienate People.
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OpinionOpinion: Ecommerce trailblazer Eva Pascoe on how tech is still transforming retail
Twenty-five years ago, Cyberia opened as the first cafe with full internet access in the world, located at 39 Whitfield Street in London’s Fitzrovia.
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Opinion
Opinion: Hammerson’s issues are symptomatic of a broken property market
Hammerson’s latest set of financial results are symptomatic of the wider issues plaguing the UK retail property market and the institutional landlord is unlikely to be the only one feeling the effects.
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OpinionOpinion: Walmart’s $50bn onslaught on Amazon has lessons for all
Walmart might have disappointed analysts with a fourth-quarter sales slowdown, but its online business is powering ahead amid a concerted counterattack on Amazon.
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OpinionOpinion: Sustainability and purpose are crucial to the future of retail
Retail is facing a period of unprecedented change, as a focus on sustainability and having an authentic purpose become more important to brands and consumers while digital disruption continues.
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OpinionMove of the Week: Poulter will need all her nous to revive Laura Ashley
It says much about the scale of the crisis facing Laura Ashley that, less than two months after joining the business, Katharine Poulter’s accession to the role of chief executive has been fast-tracked.
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OpinionOpinion: In a world of trolls, bile and bullies, retailers must act on mental health
There might seem little connection between the sad death of a TV presenter and retail, but industry leaders know otherwise – the link is mental health.
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OpinionMove of the Week: Kavan's first CEO job is perfect match
It’s a measure of the revolution taking place in retail that a senior Amazon executive like Ajay Kavan has chosen Matchesfashion for his first chief executive role.
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OpinionOpinion: Home truths from new John Lewis chair show scale of challenge
Dame Sharon White acquitted herself well at her first appearance before the John Lewis Partnership’s council last week.
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OpinionOpinion: Far from terminal decline, the physical store is entering a new age
Despite countless headlines to the contrary, the physical store is far from dead. In fact, in many places, it’s thriving.
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OpinionOpinion: Time is now for Johnson and Javid to back retail on rates reform
If the message to prime minister Boris Johnson and chancellor Sajid Javid on business rates wasn’t already clear, it certainly is now.
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OpinionMove of the Week: Bhatia is the kind of disruptive thinker JLP needs
John Lewis Partnership’s latest executive hire will be a new name to many. Nina Bhatia will join on February 17 as executive director, strategy and commercial development, following a career spent largely in consultancy and the energy sector.
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OpinionOpinion: Can strategy hires drive transformation at M&S and John Lewis?
In the course of two days, two of retail’s biggest and most challenged names appointed strategy directors as they seek to transform themselves and tap into tomorrow’s world.
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OpinionOpinion: Julian Richer on his campaign to end zero-hours contracts
Zero-hours contracts, unless freely requested by the employee, create not just poverty but misery. They should be outlawed, and I’m backing an organisation created to do just that.
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OpinionOpinion: The government must level up apprenticeships
Take a moment to stop and look around. Retail is transforming at a rate of knots, driven by changing customer preferences and relentless technological improvement.
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OpinionOpinion: Forget about the haters – retail’s right to go green
When retailers unveil great ambitions to set new standards in sustainability, it frequently leads to an outbreak of grumpy whataboutery.
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OpinionOpinion: Want to beat Amazon? Target its weak spots
While shopping in my local Co-op before Christmas, I overheard two older customers discussing their seasonal buying. “I did all of my Christmas shopping on Amazon this year,” one said. “It’s so easy. But I do feel guilty about it.”
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OpinionMove of the Week: Ted Baker hires first chief customer officer
Hot on the heels of Mothercare’s announcement that boss Mark Newton-Jones is to move into a non-executive role this summer comes the news that Jennifer Roebuck is taking the reverse journey at Ted Baker, from non-executive director to the main leadership team.
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OpinionOpinion: If it isn’t stylish, fashion can forget sustainability
Fashion has always been a sector that leads change. What we see happening in this market often has the potential to set the pace of change across the retail industry.

















