Retail Voice – Page 13
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Retail VoiceConsumer data: How to keep pace in the evolving beauty landscape
Retailers in the beauty sector must adapt to lockdown trends, says Magdalena Jablkowska-Citko, research director at Harris Interactive UK.
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Retail VoiceEvery day is now Black Friday – and retailers need to prepare
Retailers must protect themselves from online fraudsters as they approach the busiest shopping period of the year, says Brittany Allen, trust and safety architect at Sift.
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Retail VoiceCapitalising on the golden quarter and beyond
With Black Friday and the Christmas period on the horizon, retailers will be gearing up for a surge in consumer spending, says Brian Flesk, head of retail at Hitachi Capital Consumer Finance
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Retail VoiceForging an unbreakable chain: How solving the supply chain crisis starts with identity
Retailers must embrace identity solutions to overcome supply chain issues, says Ian Lowe, director of marketing solutions for EMEA at Okta.
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Retail VoiceWhat loyalty can learn from the payments landscape
Loyalty schemes are in need of transformation – and fast. Retailers should be looking to payment tech for the answers, says Bink chief executive Mike Jordan.
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Retail VoiceHow AI and robotics can help solve the UK’s labour shortage crisis
Companies that embrace AI technology will reap the benefits, says Nigel Lahiri, general manager, EMEA, at GreyOrange
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Retail VoiceData: The festive run-in will depend on data insight rather than footfall
As retailers prepare for the key festive trading season, there are huge competitive gains to be made from the data it will generate, says Miya Knights, author and retail technology consultant
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Retail VoiceThree emerging expectations of store associates
Retailers must work harder than ever to get customers back into stores, says Alan Holcroft, country manager for northern Europe at Cegid.
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Retail VoiceData: The key to changing consumer behaviour
Getting your data in order is paramount for avoiding supply chain issues, says Mark Holmes, senior advisor for supply chain at InterSystems.
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Retail VoiceLuxury consumers are changing – here’s what you need to know
The past 18 months have seen a transformation of behaviour, with buying online increasingly becoming the norm.
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Retail VoiceRetail’s secret weapon – four ways Voice of the Customer can transform your business
With huge advances in ways to analyse unstructured customer data, there’s a wealth of untapped insight to be gained from voice of the customer (VoC) feedback, says Vanessa Flather, managing director of retail, travel and ecommerce at Webhelp.
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Retail VoiceEnsuring customer excellence – the key touchpoints
Delivering a first-rate customer experience has never been so important, says Jemma Hall, senior business development manager at Lifetime Training.
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Retail VoiceWarehouse strategy through the customer’s eyes
Many retailers feel they need more warehouse space, but do they just need savvy alternatives and better warehouse management instead? Following the launch of its Supply Chain 2022 report with Retail Week, Bis Henderson Consulting’s Louisa Hosegood looks at why retailers need to shift their supply chain thinking to what the consumer wants.
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Retail VoiceFour ways to unlock global growth
The ability to sell abroad has served as a lifeline for many retail businesses during the coronavirus pandemic.
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Retail VoiceCritical £5bn investment will cement West End’s place on global city league table
A financial boost will help central London businesses build back better, says Jace Tyrrell, chief executive of New West End Company.
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Retail VoiceFive steps retailers must take to meet the new payments landscape
Having surveyed more than 1,000 consumers to uncover how they want to pay, Ecommpay’s enterprise sales manager Mark Skehill reveals the topline findings
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Retail VoiceRefashioning retail: How brands build trust in a modern digital world
Following the launch of its report The 20 Most Trusted UK Retailers with Retail Week, Okta’s solutions director Ian Lowe outlines what this research reveals about how retailers should approach getting consumer buy-in.
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Retail VoicePets at Home shows why a strong data culture in retail is imperative
The use of data in a business is by no means a new thing, nor is it something that can be dismissed as a fad but, as Pets at Home chief data officer Robert Kent explains, its potential is not yet being realised.
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Retail VoiceFuture of retail: Hyper convenience, connectivity and personalisation
As we move into the final quarter of 2021 trading, how should retailers be optimising their strategies for the year ahead and where should they be hedging their bets? Yahoo’s Warren Mills gives his take.
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Retail VoiceNow is the time for retailers to make the lucrative move into media
Retail media is the logical step for companies looking to reach the next level, says Babs Kehinde, senior director of publisher development at PubMatic.