Webhelp
Webhelp designs, delivers and optimises unforgettable human experiences for today’s digital world – creating game-changing customer journeys.
From sales to service, content moderation to credit management, Webhelp is an end-to-end partner across all B2C and B2B customer journeys. Its 110,000 passionate game-changers across more than 55 countries thrive on making a difference for the world’s most exciting brands.
Contact info
- Website:
- https://webhelp.com/
Retail VoiceHow to blend human with digital in retail customer experience
The brands that deliver high-quality, digital and human-blended customer experiences will be best placed to navigate the months ahead, believes Webhelp’s Mark Guest, who shares three retail customer experience ideas that can be deployed
Retail VoiceRetail’s secret weapon – four ways Voice of the Customer can transform your business
With huge advances in ways to analyse unstructured customer data, there’s a wealth of untapped insight to be gained from voice of the customer (VoC) feedback, says Vanessa Flather, managing director of retail, travel and ecommerce at Webhelp.