Retail Voice – Page 17
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Retail VoiceRethinking retail: the three trends you need to know
The past 12 months have seen unprecedented changes to the retail scene. Marie McCarthy, regional sales director at Centric Software, outlines three key trends that will define 2021.
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Retail VoiceWhy retailers must be switched on to online payment rules in 2021
Retailers must be aware of strict new anti-fraud measures to ensure online transactions run smoothly, says Judy Nguyen, vice-president of network product development and management at American Express.
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Retail VoiceGetting personal is key to ecommerce success
Ecommerce businesses need to personalise the customer experience to boost conversion rates, says product manager at Coveo Andrea Polonioli.
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Retail VoiceWinning hand – how gift cards can boost your brand
With home-working and online shopping now the new normal, Heather Rogers, senior director of ecommerce at Blackhawk Network Europe, believes the gift card market is a huge untapped source of revenue.
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Retail VoiceWill 2021 be the year of social commerce?
The pandemic has forced retailers to rethink the way they engage with consumers. Carl Hutchinson of Summit believes 2021 could be the year when social commerce becomes a dominant force in retail.
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Retail VoiceDispelling the ‘free and fast’ myth is the first step to a smarter strategy
It’s easy to get caught up in the hyperbole regarding the meteoric rise of ecommerce. But for thousands of independent online retailers, the last 12 months have been a rollercoaster, not a procession.
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Retail VoiceWhy Cyprus needs to be on your radar in 2021
With the new UK-EU trade agreement meaning no tariffs or quotas have been introduced following Brexit, Cyprus is a great sourcing destination for the year ahead boasting a fast-developing export trade and a reputation for high quality and competitive pricing.
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Retail VoiceHow to empower consumers with frictionless self-service journeys
Retailers today face many challenges. Consumption patterns have changed – and keep on changing – and Covid has only expedited this change process.
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Retail VoiceHow fulfilment can be an advantage in 2021
In March 2020, no one knew what to do. Everyone scrambled to adapt, consumers and retailers alike. There was a migration of new customers to the online market, brought there by convenience and a lack of other options.
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Retail VoiceStay light on your feet – there will be more challenges for retailers in 2021
As we begin to slowly find a way out of the current health crisis, the threat of a financial crisis will soon become front of mind for many consumers and retailers, writes Richard Brassey, director at Barclays Partner Finance
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Retail VoiceWhy store footfall control should be a top priority
With managing store footfall more important than ever before, Adam Presdee, service director at GEZE UK, explains how technology can help retailers keep both shoppers and staff safe.
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Retail VoiceFive ways to drive a productive workforce
Like hospitality, the retail sector has been turned on its head as a result of the pandemic, with everything about the way we work irreversibly altered.
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Retail VoiceRetailers have to react to a shift in consumer thinking – it’s essential
The list of products and services that consumers consider ‘essential’ is growing quickly. And with new restrictions limiting many people’s movements, spend on home-related goods, such as kitchen installation and electrical equipment, is on the rise, writes Costa Stathis, head of business propositions at Barclays Partner Finance.
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Retail VoiceGoogle’s digital marketing predictions for 2021
Equality, data ethics and the business impact of mobile apps are some of the topics on marketing agendas for 2021. Here Google UK leaders share their predictions for next year.
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Retail VoiceWatch: How a year of change impacted UK consumer trends
In a year like no other, Google Trends data provides a revealing snapshot of the changes we’ve experienced in the way we live, work, play and shop. Watch these shifts in consumer behaviour unfold in this two-minute video.
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Retail VoiceThe impact of the pandemic on jobs, stores and leases
The Covid-19 pandemic has been a real test of agility for retailers. The need to act quickly and make radical and difficult decisions has put a strain on many aspects of the industry.
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Retail VoiceAgile fulfilment in retail: how Fenwick moved quickly to navigate the crisis
The Covid-19 pandemic presented huge challenges for retailers. With issues around reopening, enforcing social distancing and fluctuating lockdown rules, the industry has definitely had a tough time over the last nine months.
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Retail VoiceAlways do what you’ve always done? Expect to see what you’ve always seen from your marketing
As the end of 2020 approaches, I can’t help but wonder how the Queen will sum it up in her holiday season speech. ‘Anno Peculiare’ anyone? (1).
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Retail VoiceUnderstanding online customer behaviour is the key to a successful 2021
This year is nearly at an end and, while retailers are hoping for the best during peak, the attention of many is now shifting to what 2021 might hold.
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Retail VoiceFive ways contactless click and collect will drive customers back to stores
In what have been challenging times for most retailers, contactless click and collect offers them a safe way to entice customers back into shops.