Salesforce
Salesforce is the global leader in customer relationship management (CRM). Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies – cloud, mobile, social, Internet of Things and artificial intelligence – to connect to their customers in a whole new way. For more information, please visit salesforce.com/uk.
Contact info
- Tel:
- 0800 0921223
- Email:
- industries@salesforce.com
- Website:
- salesforce.com/uk
Retail VoiceAgile fulfilment in retail: how Fenwick moved quickly to navigate the crisis
The Covid-19 pandemic presented huge challenges for retailers. With issues around reopening, enforcing social distancing and fluctuating lockdown rules, the industry has definitely had a tough time over the last nine months.
Retail VoiceHow can past trends help retailers thrive in a crisis?
Since Covid-19 forced non-essential bricks-and-mortar businesses to close their doors, the retail sector has been dramatically impacted both in the UK and around the world.
Retail VoiceThree ways to get ready for the new retail reality
The store is having a resurgence, says Salesforce’s Rob Garf, but there are some measures retailers need to take to stay ahead of the curve.
Retail VoiceConsumers want instant gratification – are retailers ready?
Ahead of a panel on instant gratification at Retail Week Live, Vera Hartmuth of Salesforce looks at how the desire for convenience is driving retail today.
Retail VoiceHow mobile can turn loyal customers into brand advocates
As Brits reach for their smartphones to ‘go shopping’, retailers need to be thinking mobile-first to provide those perfect customer experiences.
Retail VoiceHow to unleash digital transformation’s full potential
When it comes to digital transformation across retail there is far more to consider than simply choosing your vendor and adding new technology.
Retail VoiceUnified retail and the future of shopping
Salesforce director of UK retail Chris Wood discusses the importance of technology and data in creating a seamless shopping experience across channels.
Retail VoiceTrans-seasonal buying is here to stay
Gone are the days of fashionistas cherishing the spring and autumn ready-to-wear collections. We first saw this trend of ‘see now, buy now’ in 2016 and it’s not going away – in fact, it’s only getting bigger.
Retail VoiceOpinion: How to build an emotional connection with your customers
Salesforce shares its top tips for building personal connections with customers, and how it can improve loyalty and sales for retailers.
Retail VoiceOpinion: The evolution of digital marketing in the fashion sector
Find out how the fashion industry is becoming more personalised as digital fashion marketing evolves to meet the needs of millennial shoppers.