All Richer Sounds articles
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FeatureThe secrets of successful staff suggestion schemes
Initiatives such as M&S’ Straight to Stuart suggestion scheme can help unlock smart business ideas from retail’s frontline. George MacDonald looks at how they can be used most effectively.
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DataRapid delivery: is it still all to play for?
Thanks to data collected exclusively for Retail Week by CACI, we can reveal the picture of spend in the rapid delivery market, how Getir managed to crash out of a service that’s in such high demand and the demographic groups it attracted that are now up for grabs.
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NewsRicher Sounds has partnered with Just Eat for on-demand delivery
Audio and tech retailer Richer Sounds has become the latest partner of delivery platform Just Eat, offering rapid delivery of electronics.
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AnalysisWhere THG, Jigsaw, Hawes & Curtis and Richer Sounds are investing in 2024
Store experience, digital marketing and AI will dominate investment strategies next year, say the bosses of the UK’s largest retailers in the Retail 2024 report.
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OpinionJulian Richer: ‘Questioning Sunak’s rates decision is not selling out retail’
Following Retail Week’s recent article about retailers squabbling like “cats in a bag”, I felt the need to write after some comments I made at the recent Confederation of British Industry (CBI) conference may have been misunderstood.
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OpinionOpinion: Julian Richer on his campaign to end zero-hours contracts
Zero-hours contracts, unless freely requested by the employee, create not just poverty but misery. They should be outlawed, and I’m backing an organisation created to do just that.
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AnalysisThe nine most jaw-dropping retail moments of 2019
The retail industry has experienced many twists and turns this year. Retail Week picks nine truly jaw-dropping moments from 2019.
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OpinionLeader: Retail’s star can’t only shine at Christmas
In a few days, the tumult of Christmas trading will be over. The short time before the January Sales kick off – in-store at least – brings a chance to reflect on the retail year gone by.
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AnalysisAnalysis: Should retailers focus on getting better, not bigger?
Despite the punishing retail climate, most retailers are still expected to grow. But is the right thing to do? Is it time for a reset of corporate expectations? Is it time for retailers to concentrate on getting better, not bigger?
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NewsRicher Sounds steals market share as profits rise
Richer Sounds registered increases in sales and profits during its full-year results.
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NewsMarks & Spencer and Richer Sounds to pilot concession tie-up
Marks & Spencer is to introduce Richer Sounds as a concession partner as part of the ongoing overhaul of its store proposition.
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AnalysisAnalysis: Should you treat your store manager like a CEO?
Retailers such as M&S and Travis Perkins are giving more responsibility to their store managers. Retail Week finds out why and looks into what decisions store managers should make.
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OpinionOpinion: Julian Richer’s gift shows retail at its best
Retail entrepreneur Julian Richer showed the retail industry in the best light when he passed control of his business to staff last week.
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VideoWatch: John Lewis vs Richer Sounds - who's the best employer?
As Richer Sounds owner Julian Richer gives control of his business to staff, John Lewis Partnership has scrapped its final salary pension. We ask what it means to be a good retail employer.
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NewsJulian Richer hands control of Richer Sounds to staff
Richer Sounds founder Julian Richer is gifting control of the electricals business to staff, who are in line to receive significant cash bonuses.
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AnalysisRetail Week Awards 2019: Julian Richer wins outstanding contribution
Julian Richer’s revolutionary, staff-centric approach to retail has enabled his own business to thrive and helped to transform some of the biggest names in the industry
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AnalysisAnalysis: Retail productivity in the spotlight as living wage looms
As the introduction of George Osborne’s living wage nears, the thorny issues of pay and productivity are taking centre stage in retail.
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Interview
Q&A: Richer Sounds managing director David Robinson on a record year
David Robinson, managing director at Richer Sounds, on how the company has driven record profits and its new ‘360 degree installation service’.
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News
Richer Sounds records highest operating profit as like-for-likes edge up
Richer Sounds like-for-like sales have edged up and helped the company record the highest operating profit in its 36-year history.
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Opinion
Comment: A Richer approach to doing business
I first met Julian Richer in 1995, when I arranged an inspiration trip to the UK for then-chief executive of Best Buy Brad Anderson and his senior executive board.

















