Ryan Doherty
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AnalysisData: Top 30 retailers by store sales densities
In-store tech is a crucial weapon for driving footfall and conversion, according to Retail Week research that ranks retailers on sales densities.
AnalysisAnalysis: Are chatbots the key to customer service?
As investment in artificial intelligence continues to gain momentum, will chatbots become central to retail customer service or a misstep reflective of an over-reliance on technology?
AnalysisAnalysis: Will Amazon now pounce on a UK grocer?
The monumental proposed merger between Sainsbury’s and Asda has surely caught the attention of Amazon founder Jeff Bezos.
OpinionOpinion: How to bring retail personalisation offline
So far, personalisation has largely been characterised by the use of customer data to produce digitally led marketing activities, product recommendations and targeted content online.
AnalysisSWOT analysis: Booths sale highlights intense competition
The Northwest-based upmarket grocer enjoys a dedicated following but reports of a sale highlight the intense competition and uncertainty in the grocery sector.
DataData: The top 30 retailers by UK store numbers
Tesco and the Co-op maintain the largest store networks, but discounters are showing the fastest growth.
OpinionOpinion: How visual search is changing online retail
In an era driven by social culture, customers are becoming increasingly reliant on images – and the power of imagery has not been ignored by retailers.