All Supply chain articles – Page 106
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OpinionComment: As Dalton Philips checks out, pressure may mount on Marc Bolland
The travails of Morrisons have cost chief executive Dalton Philips his job and some are asking whether M&S chief Marc Bolland may be next to go.
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NewsNRF: John Lewis IT boss – new websites “useless” without back-end investment
John Lewis’s Paul Coby said that pretty front-end systems such as slick mobile apps are useless unless they come alongside back-end investment.
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NewsThe Hut Group to invest £100m in a new Warrington distribution centre
Online retailer The Hut Group plans to invest more than £100m in a new distribution centre in Warrington over the next three years.
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OpinionComment: Black Friday showed us that investing in fulfilment is critical
Retailers that prioritise omnichannel fulfilment will be better equipped to deal with peaks in trading that events such as Black Friday bring.
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AnalysisVideo: Takeaways from Marks & Spencer's Christmas trading update
Following Marks & Spencer’s Christmas update, Retail Week executive editor George MacDonald assesses the bellwether retailer’s performance.
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NewsM&S boss Bolland: no turning back from Black Friday
Black Friday is here to stay and retailers must get used to it, Marks & Spencer boss Marc Bolland believes.
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NewsMarks & Spencer sales hit by warm autumn and online delivery woes
Marks & Spencer has delivered a poor Christmas trading performance after the warm autumn and fulfilment troubles hit womenswear sales.
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OpinionComment: Better Bathrooms’ online presence improves customer experience
An online presence allows retailers to better cater to their customers by communicating with them quickly and effectively.
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OpinionComment: Retailers should prepare for another year of change
Black Friday and increased online trading made 2014 a tumultuous year in retail – and the pace of change looks set to continue into 2015.
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NewsHouse of Fraser expects Black Friday to get 'bigger and bigger'
House of Fraser believes Black Friday is set to get “bigger and bigger” and has shrugged off concerns from other retailers about the event.
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OpinionBlog: A new year full of promise – UK retailers going the extra mile
As retailers look to the New Year, Hermes’ Mark Pettit outlines how the company plans to support retailers by investing in innovation.
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NewsRetail ombudsman service launches to arbitrate consumer disputes
Lawyer Dean Dunham launches a retail ombudsman service designed to resolve disputes between consumers and retailers.
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NewsTesco suppliers embroiled in Serious Fraud Office investigation
Suppliers are expected to be interviewed by the Serious Fraud Office (SFO) as part of the investigation into Tesco’s profit overstatement.
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CartoonBlower’s retail cartoon: Christmas chaos as Yodel suspends collections
Retail Week’s cartoonist Patrick Blower’s take on Yodel suspending collections in the lead-up to Christmas following Black Friday demand.
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NewsAmazon launches one-hour delivery for New York customers
Amazon has started offering one-hour delivery in Manhattan, as the etailer giant continues to develop its premium Prime service.
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NewsBreakfast briefing: Retail news on Amazon, Ikea, consumer confidence and more
Retail news round-up on December 19, 2014: Amazon launches one hour delivery service; Ikea suspends sales in Russia; Christmas delivery delays impact etailers; Consumer confidence dips; Tesco Mobile launches personalised gif shop
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NewsBreakfast briefing: Retail news on Tesco, Ikea and Virgin Wines
Retail news round-up on December 18, 2014: Tesco’s accounting black hole may be bigger than feared, Ikea customer anger over delivery delays, Virgin Wines offers locker collection service
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NewsVirgin Wines offers Christmas click-and-collect through lockers
Virgin Wines has partnered with delivery locker operator InPost to offer a click-and-collect service for Christmas drinks orders.
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NewsYodel resumes collections after being hit by overwhelming demand
Courier firm Yodel has returned to a full service after suspending collections on Thursday after being overwhelmed by demand.
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OpinionBlog: The strange places people do their online Christmas shopping
Research from Hermes shows some of the interesting and unusual places consumers choose to use their smart devices to shop online this Christmas, as Mark Pettit explains.